[Resolved]  India Today Book Club — Cheated my Travel/Holiday offers

i too ordered with India Today Book Club after i received a promotion email from them. They sent me a courier after about 2 months later and it came by VPP indian post service. I paid and collected the parcel to find the book i have ordered was different. I called them many time and also sent them email regarding this. But they have not done anything about it at all. No i have no way to return this nor claim refund but to keep the books they have sent me. I would suggest none to buy from India Today Book Club as they have not refund policy in place, the customer support system is very bad, the website does'nt work and we cannot pay online...

My order no. 0GA[protected] dated 27-01-09, I ordered a Reebok Fitness Kit. I received the kit with wrong shoe size (I order no. 9 but received no.6) hence on instructions from Customer help[protected], I return the full parcel.

On 14-02-09 new order no. is given to me - 0GA[protected], but till date I have not received my order. Whenever I call helpline no., simple answer is given "order is fully / successfully processed and will receive the same in 1 week"

This has been going for last 3 weeks. The customer service reps are not even transferring the call to senior personnel reason given all are busy. Today 17-03-09 am told to wait for 15 days more.

Mr. Mayank, Ms. Shabnam Khan, Arvind, Dominic Savio, Priya, Ishleen all these employees give different reasons / excuses but not even one has helped. I feel am helpless as I am based in Mumbai and this company is in Delhi.

ITBC is fleecing innocent buyers. WORST SERVICE PROVIDER I HAVE COME ACROSS TILL DATE.

BEWARE INFORM ALL YOUR NEAR AND DEAR ONES FRIENDS NOT TO SHOP FROM INDIA TODAY BOOK CLUB

REGARDS
GIRISH PAI
[protected]

Dear Mr. Sharad Your complaint has been resolved on 9/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Tasaduq Ahmed Your complaint has been resolved on 13/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr.V.Chandrasekaran Your complaint has been resolved on 16/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Sujesh Your complaint has been resolved on 18/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

I thanks you all, making me aware of the issue by ITBC.

I was planning to buy the holiday package.. But now I am not...

I am also getting calls saying india2day tourisam & they are offering for 5star hotel accomodation at cheapest rates for all tourist places acorss india as well as aborad...they are asking for debit card/credit card number to make a payment of Rs.7500/- for getting accomodation for 8nights & 7days at any 5star hotel. I think this is also same fraud link