[Resolved]  India Today Book Club — Cheated by ITBC, order No.OGA[protected]

I am a senior citizen. I paid Rs.2198/- on 21st.March 2009 through HDFC Debit Card to ITBC for a pair of Reebok Shoes, as I am having swelling heal, Doctor has advised me to use only this type of shoes.They were supposed to deliver within 7/10 days, but it is about 50 days, several Emails could not solve it. I am forwarding all these massages to you for your knowledge and for necessary steps
Thank you.

"".From: Ramnupur Bhattacharyya <[protected]@yahoo.co.in>
To: Response <[protected]@indiatodaybookclub.com>
Sent: Saturday, 18 April, 2009 8:40:00 PM
Subject: Re: NOT TRUST WORTHY ORGANISATION. RETURN MY MONEY.( Attn: Geeta Gautam)

( Attn : G E E T A G A U T A M )

Thanks for your apologized massage. Would you kindly, let me assure your latest date of

delivery of the same to me ! Should I wait for my life long?


One month already passed from my Money transferred to you. Is it not enough time to wait for the articles?

From: Response <[protected]@indiatodaybookclub.com>
To: Ramnupur Bhattacharyya <[protected]@yahoo.co.in>
Sent: Saturday, 18 April, 2009 3:54:48 AM
Subject: RE: NOT TRUST WORTHY ORGANISATION. RETURN MY MONEY.

Dear Member,



We apologize for the inconvenience caused to you.



In this regard we would like to inform you that the offer availed by you was extremely well received as a result of which we were flooded by orders, that’s the reason we are running out of stock for your order . As the same come in stock we will dispatch that to you. Once again we sincerely apologize for the inconvenience.



We assure to provide you with best service always.



For further queries and assistance please feel free to get back to us on same or call us on our helpline number(s) _

[protected] or[protected]Toll Free**)



Thanks & Regards,

India Today Book Club







From: Ramnupur Bhattacharyya [mailto:[protected]@yahoo.co.in]
Sent: Thursday, April 16, 2009 4:42 PM
To: response (ITBC)
Subject: Re: NOT TRUST WORTHY ORGANISATION. RETURN MY MONEY.



I received your last massage on 28th. March '09, where you assured me that, my order will be sent to me by BLUEDART COURIER and I will Be getting it within 7 to 10 days. Today is 16th. April '09, please count the intermediate days. Customer care number given by you, never works.
WILL YOU PLEASE RETURN MY HARD EARNED MONEY BACK?

Ramnupur Bhattacharyya, Mob: [protected]

From: Response <[protected]@indiatodaybookclub.com>
To: Ramnupur Bhattacharyya <[protected]@yahoo.co.in>
Sent: Saturday, 28 March, 2009 6:18:35 PM
Subject: RE: [Suspected Spam] - Re: Order Confirmation from India Today Book Club

Dear Member,

We sincerely apologize for inconvenience caused to you.

With reference to your mail we would like to inform you that your order has been fully processed form our end and it will be dispatch in next lot

through BLUEDART COURIER. You will get it within 7 to 10 days.

Kindly note down your Membership number for future reference ITBC09949046

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best services always.

For any further query or assistance please feel free to get back to us or contact us on 011-

40502424,[protected]toll free)

Thanks & Regards,

Geeta Gautam

India Today Book Club





From: Ramnupur Bhattacharyya [mailto:[protected]@yahoo.co.in]
Sent: Friday, March 27, 2009 7:04 PM
To: response (ITBC)
Subject: [Suspected Spam] - Re: Order Confirmation from India Today Book Club



You have already credited Rs.2198/- through my HDFC Card on 21st.March'09 but till date I have not received the Rebok shoes( Size 8) + Gifts(Sun glass). The order No. mentioned by you is OGA[protected] . One week past already.Please inform me the latest day by which I will be receiving the same. Thanks. R N Bhattacharyya, Dumdum, Kolkata.



From: "[protected]@indiatodaybookclub.com" <[protected]@indiatodaybookclub.com>
To: [protected]@yahoo.co.in
Sent: Saturday, 21 March, 2009 9:57:45 AM
Subject: Order Confirmation from India Today Book Club

Dear Ram Nupur Bhattacharyya

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 2198. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

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