[Resolved]  India Today Book Club — online complaint for indiatodaybook club , not able to reddem free holiday voucher of 5000 Rs.

See thest chain mails. So that you can understand how the indiatoday and living media delhi is a big scam and fraud .
Just go to end all of you wiil come to know my frustation level.
[protected][protected]-
To india today book club
Hello,

Are you serious about customer complaints?

I got the read receipt from your side and even after six hours you have not replied back to me nor you called me on mobile.

Imagine what kind of harassment I am facing and how carless is indiatoday book club team.



Pleasssssssssssse ….solve my problem. …I am begging to you once again………..





Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Deore, Hemant
Sent: Tuesday, June 09, 2009 2:14 PM
To: 'Feedback Club'; '[protected]@indiatodaybookclub.com'
Cc: '[protected]@rediffmail.com'; 'hems.[protected]@gmail.com'
Subject: (ONLINE COMPLAINT) RE: Activate my free ITBC holiday voucher of 5000 Rs.



Hello,



Hopes you will read this email unto last with every attachment.



Really frustrated, irritated & annoyed with India today book club services.

Are you really bothered about customer satisfaction?



I WILL TELL YOU MY PROBLEM.

First of all these are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin – 411014



I want redeem my free holiday voucher of 5000 Rs. From indiatodaybookclub and want to avail the holiday package and hotel booking.

You have not provided me the holiday voucher number.

So please provide me the holiday voucher number. So that I can do the hotel booking accordingly.

Every time when I called customer care at [protected] at least 20 times, , I got confusing & conflicting answers. I bought the product from India today book club, because of your brand name, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating. Also earlier when I emailed my complaints, your feedback club seems to be using a standard format for reply stating that it is a technical problem and you are not interested in solving my problem.



Once again I am begging; please give me the correct and valid holiday voucher so that I can avail my free holiday voucher of 5000 Rs.



Also see the attached emails which I sent to you many times for making complaints and how I ran here and there for claiming my free gift and still my problem is not solved.



You can understand my frustration level and irritation when you will go through these attached emails.

Hopes at least with these full details you can solve my problem and provide me correct holiday voucher number and assisting me for hotel booking.
[protected][protected]-
Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Wednesday, June 03, 2009 5:51 PM
To: Feedback; response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: RE: Activate my free ITBC holiday voucher of 5000 Rs.
Importance: High



Hello,



I am still waiting for my problem to be solved.

Again I called the customer care at [protected], & they told me the holiday voucher no. <IT13939> is wrong & they told me that I will receive correct no. within 24 hours.



Every time when I called customer care, I get confusing & conflicting answers. I bought the product from India today book club, because of your brand name, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating.



So I am begging, please provide me the correct & valid holiday voucher number. Please provide it within 24 hours, because according to hotel booking dates I need to plan for taking leaves.



Once again I am giving my details & attaching the copy of my free gift claim in hope that at least with all these details you can solve my problem.

You can contact me for feedback on my mobile [protected], if you are really bothered about customer convenience 7 satisfaction.





Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Tuesday, June 02, 2009 6:15 PM
To: Deore, Hemant
Subject: RE: Activate my free ITBC holiday voucher of 500 Rs.



Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Tuesday, June 02, 2009 6:06 PM
To: Feedback
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: Activate my free ITBC holiday voucher of 500 Rs.



Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]






[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.



[protected][protected][protected][protected]
[protected][protected][protected]

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Tuesday, June 02, 2009 6:06 PM
To: Feedback
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: Activate my free ITBC holiday voucher of 500 Rs.



Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]





[protected][protected][protected][protected]
[protected]

Dear ITBC Team,

Please advise your below member.


Thanks & Regards
poonam


[protected] Forwarded message[protected]
From: <[protected]@eaton.com>
Date: Mon, Jun 8, 2009 at 8:19 AM
Subject: Activate my free holiday voucher of 5000 Rs. from indiatodaybookclub
To: [protected]@indiahotelreview.com
Cc: [protected]@indiatodaybookclub.com, [protected]@indiatodaybookclub.com, [protected]@rediffmail.com, hems.[protected]@gmail.com



Hello,

ema

I want redeem my free holiday voucher of 5000 Rs. from indiatodaybookclub and want to avail the holiday package and hotel booking.



These are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin - 411014



I do not have any holiday voucher number. When I confirmed with indiatodaybookclub customer care (at[protected], they told me that; as my invoice date is of 20 March 2009, I will not need any holiday voucher number as such.



So please activate my holiday voucher at the earliest and tell me further procedure for getting booking request form, hotel booking and how to avail & enjoy the holiday package.





Thanks & Regards

Hemant Deore

Ph:[protected]






--
Thanks & Regards
Poonam Devi
Travel Consultant
B-75, Sector 63, Noida-201307
Ph: +[protected]
Fax: +[protected]
E-mail: poonam.[protected]@indiahotelreview.com
Web: www.indiahotelreview.com

[protected]
Dear Mr Hemant,

Greetings from IndiaHotelReview.com

With regards your below mail please contact only India Today Book Club. your voucher brought to by Sales primer of Bangalore.

Contact to At[protected].

Thanks & Regards
Poonam


On Mon, Jun 8, 2009 at 8:19 AM, <[protected]@eaton.com> wrote:

Hello,



I want redeem my free holiday voucher of 5000 Rs. from indiatodaybookclub and want to avail the holiday package and hotel booking.



These are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin - 411014



I do not have any holiday voucher number. When I confirmed with indiatodaybookclub customer care (at[protected], they told me that; as my invoice date is of 20 March 2009, I will not need any holiday voucher number as such.



So please activate my holiday voucher at the earliest and tell me further procedure for getting booking request form, hotel booking and how to avail & enjoy the holiday package.





Thanks & Regards

Hemant Deore

Ph:[protected]






--
Thanks & Regards
Poonam Devi
Travel Consultant
B-75, Sector 63, Noida-201307
Ph: +[protected]
Fax: +[protected]
E-mail: poonam.[protected]@indiahotelreview.com
Web: www.indiahotelreview.com

Dear Mr Hemant,

Greetings from IndiaHotelReview.com

With regards your below mail please contact only India Today Book Club. your voucher brought to by Sales primer of Bangalore.

Contact to At[protected].

Thanks & Regards
Poonam


On Mon, Jun 8, 2009 at 8:19 AM, <[protected]@eaton.com> wrote:

Hello,



I want redeem my free holiday voucher of 5000 Rs. from indiatodaybookclub and want to avail the holiday package and hotel booking.



These are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin - 411014



I do not have any holiday voucher number. When I confirmed with indiatodaybookclub customer care (at[protected], they told me that; as my invoice date is of 20 March 2009, I will not need any holiday voucher number as such.



So please activate my holiday voucher at the earliest and tell me further procedure for getting booking request form, hotel booking and how to avail & enjoy the holiday package.





Thanks & Regards

Hemant Deore

Ph:[protected]






--
Thanks & Regards
Poonam Devi
Travel Consultant
B-75, Sector 63, Noida-201307
Ph: +[protected]
Fax: +[protected]
E-mail: poonam.[protected]@indiahotelreview.com
Web: www.indiahotelreview.com

[protected]Dear ITBC Team,

Please advise your below member.


Thanks & Regards
poonam


[protected] Forwarded message[protected]
From: <[protected]@eaton.com>
Date: Mon, Jun 8, 2009 at 8:19 AM
Subject: Activate my free holiday voucher of 5000 Rs. from indiatodaybookclub
To: [protected]@indiahotelreview.com
Cc: [protected]@indiatodaybookclub.com, [protected]@indiatodaybookclub.com, [protected]@rediffmail.com, hems.[protected]@gmail.com



Hello,

ema

I want redeem my free holiday voucher of 5000 Rs. from indiatodaybookclub and want to avail the holiday package and hotel booking.



These are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin - 411014



I do not have any holiday voucher number. When I confirmed with indiatodaybookclub customer care (at[protected], they told me that; as my invoice date is of 20 March 2009, I will not need any holiday voucher number as such.



So please activate my holiday voucher at the earliest and tell me further procedure for getting booking request form, hotel booking and how to avail & enjoy the holiday package.





Thanks & Regards

Hemant Deore

Ph:[protected]






--
Thanks & Regards
Poonam Devi
Travel Consultant
B-75, Sector 63, Noida-201307
Ph: +[protected]
Fax: +[protected]
E-mail: poonam.[protected]@indiahotelreview.com
Web: www.indiahotelreview.com

[protected]---
Hello,



I want redeem my free holiday voucher of 5000 Rs. from indiatodaybookclub and want to avail the holiday package and hotel booking.



These are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin - 411014



I do not have any holiday voucher number. When I confirmed with indiatodaybookclub customer care (at[protected], they told me that; as my invoice date is of 20 March 2009, I will not need any holiday voucher number as such.



So please activate my holiday voucher at the earliest and tell me further procedure for getting booking request form, hotel booking and how to avail & enjoy the holiday package.





Thanks & Regards

Hemant Deore

Ph:[protected]


[protected]
Hello, are you really serious about customer complaints? Not got the response even after 24 hours.

Even you are reluctant to send one reply mail to clarify the problem.

How you people can be so irresponsible, insensible, and rigid……….



Is indiatodaybookclub really a scam? Because I really wondered when I saw hundreds of complaints on the web. It is flooded with frustration comments from customers.

Again I am begging……. you please solve my Problem………………………&...



Thanks & Regards
Hemant Deore
Mobile : [protected]


[protected][protected][protected][protected]

From: Deore, Hemant
Sent: Wednesday, June 03, 2009 5:51 PM
To: 'Feedback Club'; '[protected]@indiatodaybookclub.com'; '[protected]@indiatodaybookclub.com'
Cc: '[protected]@rediffmail.com'; 'hems.[protected]@gmail.com'
Subject: RE: Activate my free ITBC holiday voucher of 5000 Rs.
Importance: High



Hello,



I am still waiting for my problem to be solved.

Again I called the customer care at [protected], & they told me the holiday voucher no. <IT13939> is wrong & they told me that I will receive correct no. within 24 hours.



Every time when I called customer care, I get confusing & conflicting answers. I bought the product from India today book club, because of your brand name, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating.



So I am begging, please provide me the correct & valid holiday voucher number. Please provide it within 24 hours, because according to hotel booking dates I need to plan for taking leaves.



Once again I am giving my details & attaching the copy of my free gift claim in hope that at least with all these details you can solve my problem.

You can contact me for feedback on my mobile [protected], if you are really bothered about customer convenience 7 satisfaction.





Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Tuesday, June 02, 2009 6:15 PM
To: Deore, Hemant
Subject: RE: Activate my free ITBC holiday voucher of 500 Rs.



Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Tuesday, June 02, 2009 6:06 PM
To: Feedback
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: Activate my free ITBC holiday voucher of 500 Rs.



Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]






[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
[protected]
Hello,



I am still waiting for my problem to be solved.

Again I called the customer care at [protected], & they told me the holiday voucher no. <IT13939> is wrong & they told me that I will receive correct no. within 24 hours.



Every time when I called customer care, I get confusing & conflicting answers. I bought the product from India today book club, because of your brand name, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating.



So I am begging, please provide me the correct & valid holiday voucher number. Please provide it within 24 hours, because according to hotel booking dates I need to plan for taking leaves.



Once again I am giving my details & attaching the copy of my free gift claim in hope that at least with all these details you can solve my problem.

You can contact me for feedback on my mobile [protected], if you are really bothered about customer convenience 7 satisfaction.





Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Tuesday, June 02, 2009 6:15 PM
To: Deore, Hemant
Subject: RE: Activate my free ITBC holiday voucher of 500 Rs.



Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Tuesday, June 02, 2009 6:06 PM
To: Feedback
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: Activate my free ITBC holiday voucher of 500 Rs.



Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]

[protected]Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]


[protected]
Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]


[protected]
Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]
[protected]





Thanks & Regards

Hemant Deore

Ph:[protected]






[protected][protected][protected][protected]














Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, June 04, 2009 1:13 PM
To: Deore, Hemant
Subject: RE: Activate my free ITBC holiday voucher of 5000 Rs.



Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Wednesday, June 03, 2009 5:51 PM
To: Feedback; response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: RE: Activate my free ITBC holiday voucher of 5000 Rs.
Importance: High



Hello,



I am still waiting for my problem to be solved.

Again I called the customer care at [protected], & they told me the holiday voucher no. <IT13939> is wrong & they told me that I will receive correct no. within 24 hours.



Every time when I called customer care, I get confusing & conflicting answers. I bought the product from India today book club, because of your brand name, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating.



So I am begging, please provide me the correct & valid holiday voucher number. Please provide it within 24 hours, because according to hotel booking dates I need to plan for taking leaves.



Once again I am giving my details & attaching the copy of my free gift claim in hope that at least with all these details you can solve my problem.

You can contact me for feedback on my mobile [protected], if you are really bothered about customer convenience 7 satisfaction.





Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Tuesday, June 02, 2009 6:15 PM
To: Deore, Hemant
Subject: RE: Activate my free ITBC holiday voucher of 500 Rs.



Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Tuesday, June 02, 2009 6:06 PM
To: Feedback
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: Activate my free ITBC holiday voucher of 500 Rs.



Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]






[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

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Hello,
I want to redeem free holiday voucher of 5000 Rs.
These are my details.

My unique no:[protected]A[protected]
My ITBC membership no: ITBC09822656
My invoice no : ORA[protected]
My email id :[protected]@REDIFFMAIL.COM
             &n... [protected]@EATON.COM
My Holiday Voucher no: IT13939 

Even after entering the unique promotion no & following the link www.bigcity.in/indiatoday/holiday I am not able to proceed further. This link is not working and I can not redeem my free holiday voucher.
So please solve my problem immediately and send me the booking request form. I called your customer care many time but things doesn’t work.
So, please give me all the details how to avail this free holiday voucher and hotel booking.
My contact details: Mob- [protected] Ph: [protected]
       

Thanks & Regards
Hemant Deore
Ph:[protected]


Thanks & Regards
Hemant Deore
Ph:[protected]
[protected]
Hello,
I want to redeem free holiday voucher of 5000 Rs.
These are my details.



My unique no:[protected]A[protected]
My ITBC membership no: ITBC09822656
My invoice no : ORA[protected]
My email id :[protected]@REDIFFMAIL.COM
[protected]@EATON.COM
My Holiday Voucher no: IT13939



Even after entering the unique promotion no & following the link www.bigcity.in/indiatoday/holiday I am not able to proceed further. This link is not working and I can not redeem my free holiday voucher.

So please solve my problem immediately and send me the booking request form. I called your customer care many time but things doesn’t work.
So, please give me all the details how to avail this free holiday voucher and hotel booking.

My contact details: Mob- [protected] Ph: [protected]
















Thanks & Regards
Hemant Deore
Ph:[protected]
[protected]----
Hello,
I want to redeem free holiday voucher of 5000 Rs.
These are my details.



My unique no:[protected]A[protected]
My ITBC membership no: ITBC09822656
My invoice no : ORA[protected]
My email id :[protected]@REDIFFMAIL.COM
[protected]@EATON.COM
My Holiday Voucher no: IT13939



Even after entering the unique promotion no & following the link www.bigcity.in/indiatoday/holiday I am not able to proceed further. This link is not working and I can not redeem my free holiday voucher.

So please solve my problem immediately and send me the booking request form. I called your customer care many time but things doesn’t work.
So, please give me all the details how to avail this free holiday voucher and hotel booking.

My contact details: Mob- [protected] Ph: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

When I want activate for claiming of my gift you websit is showing it is under maintance please try after three days that is from[protected] so far not recitified or else to cheat the customers pleae clarify the same beacuse I spent about 50 to 60, 000 thousand rupees through credit card in this regard I sent so many mails to your adress but you are not bothered to reply for that when I want talk over the phone they are not giving any proper reply to us and what are they promised you are not fullfilled so far I think you all are sitting for to cheat the cusotmers through phone if you are not selving the problem I will be highligting through some other way I know what should I do after that you donot blame for that. REEEEEEEEEEEEEEEst will come through registred post or you can watch Leading news paperssssssssssssssssssssssssss for the above
It seems that you ll have a standard format printed and mailed to the customers who are trying to redeem their holday vouchers. There seems to be a LINK PROBLEM !

If there is a link problem for the website that youll have mentioned, i suggest that it be rectified.
Awaiting your reply with a proper solution.

India Today Book Club — bad service ( (ORDER NO 0GA090023584, ITBC NO 09957271)

dear sir,
i had ordered fo a art d inox dinner set in march 2009. i recieved the set in may 2009. but the set was recieved by me in a broken condition for which the same day i sent an email with the detailed description of broken items and also photographs of the broken items.

the items i have recieved in a broken condition are:

6 Dinner plates
1 rice plate.

i was promised that the replacement would be sent within 15 days!

but after a lot of calls and emails later, on 28/07/09 i recieved a packet from you for replacement of broken items.

but when i opened the packet it contained

1 Rice Plate
1 Dinner Plate instead of 6 Dinner Plates!!!!!

i immediately called up your customer care and was promised that the replacement would be sent in 15 days.
IT HAS BEEN ONE FULL YEAR SINCE I PLACED THE ORDER AND DESPITE HAVING SENT MORE THAN 200 EMAILS TO ALL KNOWN EMAIL ID'S OF INDIA TODAY GROUP INCLUDING CEO'S NOTHING HAS BEEN DONE. INFACT THEY DONT EVEN BOTHER TO SEND A REPLY LEAVE ALONE TAKE ANY ACTION!!

I HAVE MADE ATLEAST 100 PHONE CALLS AT MY OWN EXPENSE AS THEIR TOLL FREE NO IS ALWAYS OUT OF ORDER OR JUST DOES NOT CONNECT BUT NOTHING HAS BEEN DONE .



but going by my past experience i have no faith left in your services. kindly ensure timely delivery of the remaining dinner plates.

but i do have a few questions to ask

1) when i have sent details about the broken items not once but atleast 50 times why was only 1 dinner plate sent instead of 6 as should have been done??

2) who is responsible for sending these items and why was this blunder done??

3) what action would be taken against the erring employee who is responsible for the packing and dispatch??

4) how do you plan to compensate me for the time wasted in sending you the emails regularly and the time and money spent on making calls to your call centre???

5) how do you plan to compensate me for the fact that i have still not been able to use the dinner set till today despite having made the payment by credit card on 23/03/09??

6) why should i not contemplate taking legal action against you for the same reasons???

kindly answer these questions and give a satisfactory reply.

I WOULD WELCOME GUIDANCE FROM OTHER CONSUMERS IN ORDER TO INITIATE LEGAL PROCEEDINGS AGAINST THIS BOGUS FIRM. INFACT A PIL WOULD BE BETTER CONSIDERING THE LARGE NO. OF PEOPLE THEY HAVE DUPED.
Dear Sirs, hereby I am sending my email corresponding with ITBC executives but not yet got my free gift of Adidas Bag for 1 year subscription of India Today Magazine. One year over, not solved my problem. Please do the needful.

Dear Mr. Achanta,
This is with reference to your e-mail.

We sincerely regret the inconvenience caused to you due to non receipt of the gift “Adidas Bag”. We would like to inform you that due to some unavoidable circumstances we could not dispatch the gift earlier to you. We assure you that this time the gift shall be delivered to you within 2-3 weeks time.

Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
Abhishek Singh
Executive-Customer Care

***************
Dear Mr. Abhishek Singh,


With reference to your below mentioned mail, What about my previous subscription free gift of Adidas Bag. You are saying only If I take renewal of subscription this time the gift shall be delivered to you within 2-3 weeks time. But what about my previous gift?

Thanking you,

Regards,

Venkateswara Rao Achanta

******************
Dear Mr. Achanta,
This is with reference to your e-mail.
We apologize for inordinate delay in the delivery of the free gift “Adidas Bag” against the subscription which was recently lapsed on issue dated 28.07.2009 for 01year term. We would like to inform you we are arranging to send you the gift and the same shall be delivered to you within the said time period 2-3 weeks. Hope you shall bear with us in the interim.
Please feel free to get back to us at[protected]/[protected] for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
Rosy
Executive-Customer Care

*******************
Dear Sirs,

With reference to your below mentioned mail, this is only remainder for that only.

Please treat this mail as remainder and do the needful.

Thanking you,

Regards,

Venkateswara Rao Achanta


******************
Dear Mr.Rao,

This is with reference to your email.

We would like to inform you that we have forwarded your details to the department concerned and have instructed them to resolve the matter at the earliest. We request you to kindly allow us 3-4 working days to do the needful. Please bear with us in the interim.


Please feel free to get back to us at[protected] /[protected] for further assistance/clarifications
Please feel free to get back to us for further assistance/clarifications.

Assuring you of the best possible services, always.

Regards,

Natarajan

Sr.Executive-Customer Care


******************
Dear Mr. Rao,

This is with reference to your e-mail.


We regret for the inconvenience caused due to the delay in dispatching your gift. May we request you to please allow us 2-3 weeks time to deliver you the gift, We assure you that this time the gift shall reach you in the stipulated period of time. Hope you shall bear with us in the interim.

Please feel free to contact us for any further assistance/clarification.

Assuring you of our best possible services, always.

Regards

Abhishek Singh

*****************
Dear Mr. Abhishek,

This is with reference to your e-mail. What is this? I have sent mail, very long back. That reply you had sent to me today. That too old reply copied and pasted here. This is not a correct way to do the reply. How many weeks already gone you know? Since one year I am corresponing in this regard. Please give me proper reply. Otherwise keep quiet. I know what I have to do? I will do necessary action for that. Do the needful.

Thanking you,

Regards,

Venkateswara Rao Achanta
***********
Dear Mr. Rao,
This is with reference to your e-mail.
We sincerely regret the inconvenience caused to you. Due to some unavoidable circumstances we could not dispatch the gift earlier to you. We assure you that this time the gift shall be delivered to you within 10-12 days time.
Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services; always.
Regards,
Abhishek Singh
Executive-Customer Care

******************
Dear Sir,

This is with reference to Subscription Number ITL1863255 or Case Id 2444593. What is the status of my case ID. If you have any sense, send reply immediately. Before sending reply you have to checkout this case. Do the needful.


Thanking you,

Regards,

Venkateswara Rao A

*********************
Dear Mr. Rao,

This is with reference to your e-mail.

Please accept our sincere apologies for the inconvenience caused to you due to the non receipt of the gift . We would like to inform you that we have forwarded your details to the department concerned and have instructed them to resolve the matter on priority basis. We request you to please allow us 4-5 working days to revert to you. Hope you shall bear with us in the interim.

Please feel free to get back to u s a t[protected]/[protected] for further assistance/clarifications.

Assuring you of the best possible services, always.

Regards

Roseline
Executive - Customer Care

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