[Resolved]  India Today — Mis behaing with cusotmer and clairandming customer is nothing before the b

Address:

Coimbatore, Tamil Nadu

Dear all,

I had subscribed India today with Adidas offer and the company has promptly sent me the gits of Reebok Tracksuit,shoes and Adidas bag but till date i have not received any of the subscription of the book. when enquired about the same ther was no proper reply and one fine day a call came from +[protected] from one gentleman Mr.Vikas for some promnotional campaign i had informed that i hae not received the books for which i hae paid kindly let me know when do i get the same. The call was transferreed to One Mr.Harry operations head ( He claimed to be the operations incharge) and said if i order a samsung mobile worth 10 K plus they would release the books of six months which is kept in hold which was not communicated by anyone when the book was ordered , i tried to explain the scenario and the person incharge Mr.Harry was so arrogant stating that it is not possible to send and when said about filing a complaint, The exact meaning for the query was "Nothing can be done to this brand as the Brand is much much bigger than the consumer or customer" in a very sarcastic and insulting way. I have the conversation recorded in my mobile and trying to get help from tech savvy people to upload the same asevidences to the complaint.. If Press and magazines behave like this wasy i do not understand democracy and democratic rights of the People. I would request you to kindly take up this issue to penalise the arrogant indiiduals and the group for employing or outsourcing such sensitve jobs to i responsible individuals.The discussion happened on 13th aprtil 2010 timings between 13:30 to 14:00.

Regards
Vinod K