[Resolved]  Indiagames.com Online Games — Rs.200 charged to Telephone Bill p.m.

Address:

Hyderabad, Andhra Pradesh

A few months ago, one day, somebody called me over my BSNL landline Telephone and offered Online Games of BSNL. He told me that he was calling from BSNL. I was made to understand that these games were offered online free of cost (and, as the call was from the Govt owned BSNL, I had no doubt on this); and then he asked me to do certain operations on my laptop, and did as he was asking me to do (as I said, I had no doubt, as the call was from the BSNL). Thereafter an amount of Rs.200 was charged to my Telephone Bill every month (which I could observe only recently, in my BSNL Telephone Bill No.[protected] dt 06.08.2011; TELEPHONE NO [protected]; BSNL ACCOUNT NO. [protected]; and my BSNL CUSTOMER ID NO [protected].

The way the innocent users of landline telephones of the reputed BSNL are being cheated is to be viewed very seriously; or else, the reputation of the State-owned BSNL will be NO MORE. Hence, the Authorities concerned may please look into this entire operation of booking innocent clients of the BSNL; take steps for IMMEDIATE STOPPAGE of this fraudulent practice being thrusted on the gullible users of BSNL landlines.

I also request the concerned Authorities of the BSNL to arrange for adjustment of the amount of Rs.200 per month that was charged to my Telephone Bill (reference/details given above) to my future bills (amount charged need not be refunded; but could be adjusted to my future Bills). This amount of Rs.200 was charged for the last 4/5 months; hence, the total amount that was charged may please be adjusted to my future Bills. I never utilized any games - Online or otherwise, please note.

Yours truly,
Mohammad Abdul Whab