Indian Bank — Wrong deduction of 10000 rs for indian bank a / c no[protected].

Sub: wrong deduction of 10000 rs for indian bank a/c no[protected]

Sir,
With your humble permission i want to state few lines for your consideration and favourable action.

1. I am an saving bank a/c holder with indian bank (A/c no.[protected].

2. On 07 july 2011, around 9:00 pm, i used pnb atm at new friends colony new delhi (Atm id-n 1150900 & seq. No. 0252) to withdraw an amount. But when i enter the pin then there was no response on screen then i cancelled the transaction. At 9:23 pm i got a message on my mobile that your account has been debited a sum of 10000 rs.

3. I have already made a complaint with indian bank through cust. Care and submitted a written application to my indian bank branch on[protected].

4. On date[protected] they said that your application has been rejected, contact punjab national bank.

5. On date[protected] i re-complained through application to our branch.

6. On date[protected] manager has logged a complain. On date[protected] manage said to me that your application has been rejected again.

7. Sir please tell me why my application/complain has been rejected.

8. Sir my request to you is that kindly short out the matter as soon as possible so that i can avail my valuable money which is very much needed by me. I am a student you cannot imagine how i will manage this loss.

Thanking you,

Zainul abdeen khan
Indian bank a/c no.[protected]
Ph.D. Scholar
Dept. Of biosciences
Jamia millia islamia (A central university)
New delhi-110025
Mobile no. [protected]
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Give complaint in writing and obtain receipt thereof. In your complaint your should the transaction id or narration provided in account satatement of your bank. Slam RTI application asking the bank to as to what action it has taken against your complaint. While framing questions to be put before the bank, consult advocate/lawyer. You can demand logsheet of erring ATM from PNB through RTI which will clearly indicate failed transaction. As per RBI guidelines your Indian Bank is supposed to give you compensation of Rs 100 per day beyond 12th day of complaint.

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