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Ya similar problem for me in Perungalathur Branch, chennai, so i opened an account in IOB they welcomed well and i am going to open all my family salary account in IOB only they good but dont have ATM in perungalathur branch, so i try to open in Indian Bank.
Its better to post u r compliant in RBI site https://secweb.rbi.org.in/BO/compltindex.htm go for solution.
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PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, India - 600014
Indian Bank — Account open
Dear Sir,This is Govindaraj, from Chennai. Today i went to (29/06/2010) Indaian Bank Adyar Branch for opening Saving Bank account. I request Application form to Manger and what is the procedure to open a Saving Bank account in Indian Bank. Manager Said we NEED PAN CARD FOR PHOTO ID PROOF AND Address proof for RATION CARD must. Otherwise you cant open a account in Indian Bank.
i reply to manager i have a pan card and telephoe bill. He is not accept telephone bill as a address proof. He must need ration card.
In INDAIN BANK NOTICE BOARD they mentioned any one ID proof and Adress proof.
They mentioned ID proof PANCARD, VOTER ID, Reputed Company ID card.
As a adress proof, Ration card, Telephone Bill, Reputed organization letter
I ASK TO HIM IN YOUR NOTICE BOARD YOU MENTIONED ANY ONE ID AND ADDRESS PROOF IS ENOUGH. BUT YOU ARE ASKING PARTICULARLY RATION CARD.. HE SIMPLY SAY WITH OUT RATION CARD I CANT OPEN A BANK ACCOUNT. YOU CAN GO AWAY AND OPEN A ACCOUNT IN ANY BANK. DONT COME AGAIN AND AGAIN.
This Branch Manger always mis behave all the customers. If customer ask any question he is not reply properly.
PLEASE TAKE A SEVER ACTION AGAINST HIM.
Please make necessary action against him.
Reg
Govindaraj