[Resolved]  Indian Bank — Not Providing Debit card pin Number irresponsible

Address:

Chennai, Tamil Nadu

Dear All,

I submit that two weeks back i visited Indian Bank Hasthinapuram Branch alongwith my mother to get new Debit card and pin number for my mother who is aged about 60 yrs senior Citizen . we contacted the manager who was responsible for issuing debit cards and pin number he requested us to wait for a while my self and my mother was sitting in front of him for about half an hour . he got a call in his mobile phone in which he was giving details of the account funds in the phone (his friend) he totally ignored us after closing the call we again asked for my mothers Debit card but still he is taking to other customers who standing behind us in the "Q" again my mother ased the same he never bothered about my old mother worst customer support see your staff has time to chat in the phone but no time to attend the live customer then we compliant to the branch manager he sent my mother to another person we went to him and asked for the Pin number and we waited but still the same response from him also we my mother requested for pin saying that we are waiting for long time he said do not be in urgent if so please go and contact the manager is this the way your staff behaves it reflects your reputation . still i have not got my mothers Debit card and pin number

please note that my mother is a account holder for the past 15 years in your bank

My contact no. [protected]