Indian Bank — Reckless behavior on handicap

Address: Chennai, Tamil Nadu

I'm Suresh(24 yrs) from Chennai. My Father P. Swayambu Nathan(56 yrs) died on 02.12.2012. My father was working as a staff in "Chennai Custom House", he holds an account in Indian Bank(Puzhal Branch), after his death I informed the bank and the BANK MANAGER locked my father's bank account and asked me to claim it legally. The Branch Manager gave me a Claim Form and asked me to fill it and get signatures of government officers on the necessary fields and also told me to bring the following..

1. legal heir certificate.
2. family card.
3. death certificate of the deceased.

I have given all the particulars above as they asked,

After then, again they asked me to bring..

1. Mother's death certificate of the deceased.
NOTE : even though her name is not on LEGAL HEIR certificate.

2. An affidavit from NOTARY PUBLIC to declare that my father has no jewels or etc., in any bank lockers.

I'm unable to get the death certificate of my father's mother(died 50 yrs ago), So, I provided a NOTARY PUBLIC AFFIDAVIT for that too.

Nearly 4 months have passed for this process.

In the claim form WE(myself, my mother and my only sister) THREE have to sign in the respected fields.

My sister Narmatha(22 yrs) is a MENTALLY RETARDED GIRL, She is UNFIT to sign any LEGAL document. Hence, My mother signed(instead of my sister).

1. I also gave them MENTALLY HANDICAPPED CERTIFICATE of my sister.

2. But The Bank Manger(Puzhal Branch) REJECTED the sign of my mother(instead of my sister) because he refuses to accept the fact that "my mother is THE GUARDIAN of her own daughter".

3. The Bank Manager asking me to bring GUARDIANSHIP CERTIFICATE.

4. But The Manager has NO IDEA FROM WHERE I have to get the GUARDIANSHIP CERTIFICATE, and they even don't care about our problem.

Please help me.
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