[Resolved]  Indian Oil Corporation — Gas Cylinder not supplying in time and threatining to customers

I am Abdulla, i have booked cylinder last month 31st March, but when i followed up with them, they told it got cancelled on 11th, when i asked the super gas agencies they says they dont know the reason and they are not ready to give the reason,

I asked, we are using two cylinders because we should never feel the pressure of without cylinder, but the guy working in Super gas says this is how it works and he is threatening my life, not providing the dealer number as well,

Anybody can help
Consumer number: 31008.

Guys there are booking cylinder by themselves and then they are selling without anybodys knowledge.

Please help

I am an authorised gas connection holder of M/s Shama Indane Gas Agency, Stadium Gokul Nagar Nanded (Maharashtra) . My consumer number is 19762. Since last one year the agency did not supplied a single cylinder in my favour after making several requests past this time duration. Now they are treating me as a dead customer without any reason. Again to activate this number I made several letters and e-mails to the concern authority but all efforts went invain. The supply chain is totally under disturbed in CIIDCO area and always local media is crying against this gas agency. The responsible customer care executives of IOC knows this developments. Kindly reactivate this number.

I would like to to request Indian Oil Corporation authority to reactivate my gas connection bearing consumer number 19762 of M/s Shama Indane Gas Agency, Stadium Gokul Nagar Nanded Pin 431601(Maharashtra). Intentionally this number has been kept as dead customer.

LME (ex) Balaji Singh Chouhan
J-3, 29/05 HUDCO
Post : CIDCO
Nanded - 431603 (Maharashtra)

Respect Sir,

I have an honour to submit the following for your kind consideration and favourable decision:

I am an authorized gas connection holder of M/s Shama Indane Gas Agency, Stadium Gokul Nagar Nanded (Maharashtra) . My consumer number is 19762. Since last one year the agency did not supplied a single cylinder in my favour after making several requests past this time duration. " Kal bhej dete hai " this replay always repeated by the lady office assistant, lekin wo kal kabhi aata nahin hai. Intentionally now they are treating me as a dead customer without any reason. Again to activate this number I made several letters and e-mails to the concern authority but all efforts went in vain. The supply chain is totally disturbed in CIDCO area and always local media is crying against this gas agency. The responsible customer care executives of IOC know these developments. You can carry the customer satisfaction survey in this are and will automatically find the truth. Kindly reactivate this number which is intentionally put under the list of dead customer.

I would like to request once again to Mr. D Paunikar, of Nagpur Base IOC official to reactivate this number as the said dealership staff is harrassing me

I have been keep all the records of correspondence and ready to face any type of lawful proceedings.


With Best Regards



LME (Ex Indian Navy) Balaji Singh Chouhan
J-3, 29/05 HUDCO
Post : CIDCO
Nanded - 431603 (Maharashtra)

Repected Sir


My name is Lenin I am an authorized gas connection holder of M/s Cosatal Gas Agency, 6/226 P & Q Gods Own Building, Valappu, Malippuram P.o.Vypin, Ernakulam, Kerala, Pin-682508 . My consumer number is 2424. Since last July 13th 2009 i have booked for gas and the booking no is 2929. but till date ie. on[protected] days ) they have'nt delived a single cylinder to us. when we phone several times regarding this, they will neither not take the phone nor tell us to come and take the cylinder if we want .

So sir please take necessary actions against the above mentioned Agency.

Thanking you
yours fatihfully

Lenin P K
Puthanveetil House,
Ochanthuruthu,
Vypin, Ernakulam,
Kerala District.

To'
Complaint cell, IOC Ltd.

I am Ashish Kayal an LPG consumer (C. No-78) of DIAMOND INDANE, Sasti, Disttrict Chandrapur, MAHARASHTRA from IOC. I booked for LPG cylinder online from my mobile phone dated on 05/01/2010 to the no: [protected] & confirmed with a voice massage as "Your booking is done & serial no is 9". After 10 days passed while the cylinder not reached to me I went to the DIAMOND INDANE's office (Sasti) on 16/01/2010 for inquiry and asked why not sent the cylinder. They replied that my booking not done & there was no record of my booking & rebook. Instantly I called to [protected] in front of them and reconfirmed with a voice massege so that my booking was already done on 05/01/2010 & my serial no 9 and said the matter to office. They said cylinder would be sent within 2 to 3 days. But till 29/01/2010 while cylinder was not reached to my home I went to the office & asked the cause. Thy replied me "your booking is not done & we have no record in our computer". Then I reminded them about my booking in presence of them but they said "Till the record from Mumbai's office sent to us, we can't give you cylinder". So I am in very trouble about the LPG booking system of IOC Ltd. IT IS A VERY WANDER THAT THERE IS NO RECORD IN OUT-GOING CALL LIST ON MY MOBILE OF THE No: [protected]. I have done for further inquiry from Customer Care Cell,[protected], [protected], but all efforts were in vein. I don't know what about the mystery of LPG booking system of IOC Ltd. Please solve the matter & make trouble free LPG booking system & take disciplinery action against the guilty.

R/SIR,
I BAG TO SAY THAT I HAVE TAKE A NEW GAS CONNECTION NO.4850 FROM GANPATI INDANE GAS AGENCY, GURU GOVIND SINGH MARKET, SAHARANPUR -247001 U.P.BEFORE TWO MONTH . I NEED EXTRA CYLENDER (DBC) . PLEASE TELL ME HOW MUCH AMOUNT WILL DEPOSITED IN GAS AGENCY FOR DBC GAS CYLENDER .AND INSTRUCT TO THE DEALAR FOR ISSUE IIND GAS CYLENDER.
THANKING YOU
KARUN KANT SHARMA
1/943, SHARDA NAGAR,
SAHARANPUR-247001 U.P.
MOB.-[protected]

Dear Sir,

I am LPG gas consumer, I deal with Gee Kay Gas Agencies, Devoswam building, Round North, Trichur. who are the distibutor of my area, My consumber No. 11240. My problem is that after booking they have never supplied the gas on time. Presentely i booked the gas 21st September 2010, today is 2 nd November, no cylinder has reached my home.My booking no is 5857. They harass us everytime we book our gas. I request you to please TAKE PERSONAL INTEREST AND SOLVE MY PROBLEM.

I have one Indane Consumer Gas connection in the address as given below:
"Eapen K N, Changampuzha nagar PO, Cochin 33, Kerala State.

My contact no: [protected].

Will you please help me in gettng the consumer number and address of the gas booking agency.

Thanks and regards,

Eapen. K. N.
[protected].
times.[protected]@gmail.com