[Resolved] Indian Oil Corporation — Malpractice at Petrol Pump and Unethical Behaviour.

[Resolved] Indian Oil Corporation — Malpractice at Petrol Pump and Unethical Behaviour.

V VNP from Pune, Maharashtra

I am writing this mail with respect to a malpractice which I have observed at Indian Oil Petrol Pump outlet in Pune.This is specifically related to a Petrol Pump situated at Nagar Road, Vadgaon Shery, D’Malio petrol pump. The salesman at the Petrol Pump follow this practice : Let say the man before you has filled up petrol worth 20 Rs . Then when you come to fill the petrol, he will ask you how much petrol you want . You would say 100 Rs. Then the guy who is collecting money will take the money from you and will try to divert your attention by asking you whether you want oil with petrol or whether you want speed or whether you have 100 Rs change etc.Till that time the other guy will start filling the petrol without resetting the machine to zero.Many times the machine will be set to zero but while filling the petrol they will divert your attention and fill the petrol only for 80 Rs if you asked for 100 Rs. This is mostly happening when ladies are filling up petrol there. They wont be showing you the meter which counts the petrol filled in, rather they will show you the meter where they entered how much petrol was to be filled. Me and my friends have noticed this several times.I thought it would be nice to share this with you..I would request the people not to fill petrol in such pumps and also ask other people not to do so. Once I was alone and went to fill petrol at this place. I see this fact in front and told them, but they speech arrogantly and Gathered Mob around me. I had no option to keep quite and leave the place because some of them have started to make some unhealthy environment. I want you to think on this. Thanks VNP Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Complainant2714194

This true, Even in delhi the condition is worst for IOC Petrol Pumps. This Pump is on NH24, Near Mayur Vihar P III Turn. I have encountered this incedant fifth time.When you reach the pump three guys will attend you a time, the first one will ask for the amount...Be it what ever you say (if in mutiple of 100), the other guy will fill for Rs 100 then will ask for whether you have asked for 100 or more, the moment you say 500 or any other number the first guy will come into picture and say " sir kindly put you window glasses on, he (the third guy) has to clean your wind screen", meanwhile the second guy will start filing our car's tank without put the meter at Zero, now you didn't notice for the meter, so at Rs 400 meter stops, you pin point saying its 400, the first guy will say ya it 400 as 100 was filled before, so 100+400 = 500. If you are clever enough to check the meter they will fill you with 500, and thats what I am doing since I was cheated for the 1st time.

Manoj Mohanan

from Bengaluru, Karnataka

I also had similar experiences from AMAR SERVICE STATION, Marathahalli, if you go there and ask petrol then they will first ask money if you wait to fill then they will ask whether you are paying by card or cash, if you say card then you will not get even half the petrol. It happened with me 3-4 times, and then I got the number of the Petrol Pump supervisor from Indian Oil Corporation Mr. Ravinder Mobile Number [protected]. He promised me that he will take care of this. But last week again I filled for Rs. 300 and I used to get 300 KM for that I got but this time I got only 175 KM. That means no action has been taken against that Pump.

If anyone knows the email address to escalate this issue then please let me know. I have filled petrol from this pump for than 10 times and lost money all the occasions.

Tarun

from Noida, Uttar Pradesh

I also agree Pune IOC is the worst petrol pump, I were using petrol from IOC pump infront of E squir, university road. it is worst petrol pump my vehicle engine was spoiled due to adulterated petrol, I thik that petrol pump is using kerosine, I request to all for not going to that petrol pump

Avishek Kunwar

from Mumbai, Maharashtra

Yes, I also agree this fact that IOC filling stations are tempering the oil vending machines and serving much lesser quantity of petrol and diesel. Even if they show you the zero at the meter and fill the right amount of petrol, lesser quantilty is filled in the vehicle tank. Deviation the vehicle mileage in similar conditions strogly sup[ports this fact.
I have been experincing this for last three years. An IOCL petrol pump in Delhi, Saket-Near Welcome Hotel (DLF Place) serves much lesser quantity of petrol that the meter says. Its in my route so I'm left with no other option than filling from here. But whenever I buy petrol from othe pumps, by vehicle gives me a better mileage.
A strict action should be taken against that Petrol Pump.

Sajesh Kumar

from Mumbai, Maharashtra

I have faced the same problem from IOC petrol pumb placed @ singasandra (near to electronic city).

I have asked to fill petrol worth 500. However sales men cheated by starting from the point where it had stopped just previous to me. ( I am sure that he has not re -set the meter to zero level).

Please let me know the esclation emailID/Phone for this.

petrolcomplaint

from Noida, Uttar Pradesh

The incident has taken place on 06 Sep 2010 at 10 P.m. Near NH 24. Petrol pump falls in between pandav nagar(Delhi) and Indraprastha Extension(Delhi), 1.5 K.M far from Pandav Nagar(Delhi) on the road adjacent to NH-24(Link Road). I asked them to fill a petrol for Rupee 300 . Immediately guy at the petrol pump started filling the petrol without resetting the counter, when I complained about this the behavior was very rude. Even there was no manager or senior management to complain. I would suggest all readers to avoid this petrol pump in night at least.When guy was filling the petrol, two guy covered me, and passed different argument to divert me from meter reading going on petrol machine.Person before me, filled Rupees 50 petrol in his bike, after that i asked for Rupee 300 petrol. When i saw on machine it was directlly at Rupee 67.Guy filled the petrol without reset the machine to Zero.

ashissau

Today I took petrol of Rs 500/- and the indicator did not show up a little bit. when I reached to the petrol pump that guy asked me to switch off the car and some one came infornt of me to clean the windshield and when the machine shows it is done, as soon as I switch on my car, it did not even show that the petrol has been given in the car and the emplyees in the station are not ready to accept this fact.
Even manager is not ready to listen the fact, he was saying that your car indicator meter is not working. Very strange.

Beware of going this petrol pump.

Super Auto Station
Srinivas puri
New Delhi-110065.
TIN No:- [protected]

ati_dip1982

from Gurgaon, Haryana

i agree with this sriniwas puri IO outlet as many times i have given them rs 1000 to fill my tank..but my fuel indicator needle always remained not even the half mark. i have taken fuel from other ioc outlet and have seen that even i fill rs 500 amount of fuel my fuel indicator starts behaving manuaaly..please all my freinds be aware ..
Super Auto Station
Srinivas puri
New Delhi-110065.