[Resolved] Indian Oil Corporation — Mixing Kerosene oil in Petrol

[Resolved] Indian Oil Corporation — Mixing Kerosene oil in Petrol

R Ramesh Shrivastava from Mumbai, Maharashtra

The petrol pump at Sector 23 Gurgaon is duping customers by mixing kerosene. Whenever i gets my car filled at this station, the engine doesn't perform well. I face trouble starting the engine and while driving, the engine runs with minor shocks in between. Another more decisive proof is that when i get my 2 stroke scooter filled at this station and then when i start my scooter, one can sense from the smell it emits which is same like that while burning a kerosene stove. Please do the needfull to rectify the petrol pump. Thanks & Regards Ramesh Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

sunny singhal

from Kotdwara, Uttarakhand

Petrol — mixing kerosene oil

आपके रिटेल आउट्लेट पर पेट्रोल में मिट्टी के तेल की मिलावट की जा रही
हे। जसपुर, जिला-(उ0सि0नगर) उत्तरान्चल में आपकी एक आउट्लेट हे यहां पर
मिलावट की जा रही हे मेने स्वंय अपनी बाइक मे पेट्रोल लिया था जिसमे
मिलावट थी जिससे मेरी बाइक खराब हो गयी। क्रपया ध्यान दें इसी प्रकार
होता रहा तो ग्राहक इन्डिन आयल का नाम भूल जायेगे मेरा ध्यान इस ओर आपको
दिलाना हे क्रपया इस ओर ध्यान देवे।

Sundar

from Chennai, Tamil Nadu

Ramesh,
Adulteration is a very serious issue that will lead to closure of the pump operations;i.e No one will do that now a days. Kerosene smell is normal when you smell diesel. After all, they are adjacent products when you refine crude oil. That does not mean that kerosene is mixed with diesel. They vary in density. Your complaint is kerosene smell in petrol. You can ask the petrol pump manager to show you the density check on petrol available at the pump and the density of yours. As per you they should match.That is one thing. Other one is call company sales officer (number is displayed in petrol pump) and ask him to conduct a marker test on your vehicle tank fuel as well as pump petrol. You can clear your doubts immediately.