[Resolved]  Indian Oil Corporation — Twice Charged

TO, [protected]
THE INDIAN OIL,
RETAIL OUTLET,
SAHAR INTERNATIONAL AIRPORT,
MUMBAI.
[protected]

Dear Sir / Madam,

The undersigned has filled Petrol from your outlet as mentioned above on[protected], asking the person to fill the petrol of Rs, 1, 000/- only, I also made the card payment and got the receipt / bill issued for the same.

However today it is observed from my passbook entries of Bank of India, Kandivali Branch that the amount of Rs. 1, 028.09 is deducted TWICE, where as I have filled the petrol only once.
It is thus requested to REFUND the amount of Rs. 1, 028.09 deducted on the 2nd time or issue a CREDIT NOTE, so that I can fill the petrol of that amount from your outlet from Kandivali. I am the regular customer of Indian oil and strongly believes in you and the same thing has never happened with me before this incident.

I feel the card must have swiped twice wrongly, it might me a machine mistake of a human mistake, hence before listening your side, I cannot come to any conclusion. The only request is the settle the matter amicably and carry the above requisition forthwith.


I shall be highly obliged for the act.


Yours faithfully

sd/-

( SHRI VIKRANT C. DESHPANDE )
Advocate High Court & U R Customer

Encl :- copy of the passbook entries of Bank of India, Kandivali Branch.