[Resolved]  Indian Oil Corporation, Chennai — supply of gas

I am having your indane connection bearing no52398 servied by your velacherry ditr S E Muthu agencies. For the last fe refills it took me almost a month to get the supply and in this month I got the gas yesterday ie 26th feb 12 for the gas booked on 3rd feb 12.It is noteworthy to mention here that I got the refill on 26th but the bill date is 22nd feb12.May i request your goodselves to kindly find out why the supply takes so much time and why 22nd bill is supplied on 26th.By paying little premium the tea stalls and eateries are able to obtain their refills and we are uable to procure the same.Further for new refiill the order is not taken even after supplying our refill after a period of 20 to 30 days. Could you enlighten us in this regard also and oblige.

Thanking you,


Yours truly,

L.Lakshmikanth

My distributor gas liks . Aminjikarai. Refused to supply refill even after25days0f booking. Concumer no.13115 booked on 25/5/2012. Their reply wascallous and insulting. They say they can supply only after 15-20days. That is the waiting period is 45days. Is this official stand of ioc. I understand that this dealer is having much more consumers than what he can hold.their argument is that they are not getting proper supply from ioc. It is requested to get this clarified that it it is ioc faukt or the question of overcowded consumers with this distributer. In any case u r reqested to take way the excess customers from this dealer and appoint another dealer where the supply is smoothly done and consumers are not punished due to thisg negligence onthe part of ioc. Gopalakrishnan

I have not received any reply to my earlier mail from ioc even afterfive days . I expect a reply. gopalakrishan. Cell no. [protected].