[Resolved]  Indian Oil Corporation / Indane Gas — Non Delivery of Booked Cylinder

My name is SUNIL GOYAL & MY Customer No with Indane Gas (Indian Oil Corporation) is 17454.

My gas connection is registered through the distributor at Coonoor (Tamil Nadu) viz M/s Nilgiri Gas Service, Coonoor.

The said distributor books the gas only 21 days after the delivery of a cylinder is made & quotes the norms of IOC regarding this.

But the cylinder is not delivered for another 10-15 days from the date of booking.

The latest booking had been made by us on the 30th Jan 2009 but still we have not received our cylinder till date.

On enquiring with the distributor, as always, he says that there is no supply from the company.

We would like to know where does the fault lie, whether with the distributor or with the company.

How are we supposed to manage our household with only a single cylinder available for a period of 35 days.