Indian Oil Corporation / Lpg — Delivery of refill LPG bottle | |
I have LPG connection of Indane Gas with Agency Arjun Gas Agency at Naranpura, Ahmedabad. The delivery boy came to my residence to deliver refill bottle . The bottle was without safety cap . The deleivery boy also refused to weigh the bottle. I tried to complain at IOC customer service number provided on Bill. It is very sad to report that executive on the phone talked very roughly and did not realise the seriouness of situation . During our five minute conversation he only tried to prove that all was my mistake and instead of helping me he ordered me to put down the receiver. At least at customer service/ care centre, there should be a person who is willing to serve or care the customer and not only doing Government job. Was this information helpful? | |
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![Indian Oil Corporation [IOC] Phone](/img/bn/phone.svg "Indian Oil Corporation [IOC] Phone"){kind=small}
+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Prakash Pillai
Leakshmi Nivas,
Momaingar-1,
Gandhinagar
Jamnagar -361 002
Tel : [protected]
To,
M/s. Indian Oild corporation
LGP Incharge
Shikhar Complex,
Mithakhali Six Road,
Navrangpura,
Ahmedabad -380 009
Kind Attn : Mr. P K Kutty
Sub : Delay delivery complaint.
Ref : My Gas Connection No. 12196 of M/s. Jay Ashapura Gas Services, At Jamnagar
Respected sir,
I am the owner of referred gas connection . As per the instruction from the gas agency I can book a new cylinder after on completion of 21 days from the last delivery . After booking the gas agency 10 days for the delivery . If it is calculated then I get a new cylinder after one month . If the booking regulation stand for after the 21 days of the delivery in that case the supply is to be made within a or two so that I get the cylinder around 21 days from the last delivery .
I there for earnestly request kindly to arrange and instructed the agency to deliver the cylinder within 2-3 days from the booking date after 21 days.
Thanking You,
Yours faithfully,
Prakash Pillai