[Resolved]  Indian Oil Corporation Ltd / Indane Gas — SERVICE DEFICIENCY BY IOC INDANE BRAND LPG GAS REFILL / AGENCY

NON CHALLENT ATTITUDE AGAINST CONSUMERS BY INDIAN OIL CORPORATION INDANE GAS BRAND DOMESTIC REFILL SUPPLY AND THE AGENCY KRIPA GAS SERVICES, CHROMPET, CHENNAI - 600 044. ANTI CONSUMER. AGENCY TO BE SHUT DOWN IF CAN'T CATER TO THE NEEDS OF THECUSTOMER AND SERVE THEM. PHONES ALWAYS ENGAGED, KEPT OFF THE HOOK, STAFF BEHAVE ARROGANT. PROPERITERIX BHUVANA PANCHAPAKESAN NOT ACCESSABLE. WHEN CONTACTED AFTER STRUGGLE ( STAFF KEPT ME HANGING OVER PHONE FOR MORE THAN HALF AN HOUR WHICH I DID WITH UTMOST PATIENCE ) ASKE TO TAKE WHAT EVER ACTION I CAN. PRESS APPROACHED. CONSUMER DEPARTMENT OF GOVT APPROACHED. MATTER MAY BE TAKEN SERIOUS AND STRINGENT ACTION CALLED FOR OVER THE AGENCY .

THANKS & REGARDS,

SAMPATH, Ex INDIAN AIR FORCE
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Aug 14, 2020
Complaint marked as Resolved 
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Indane Gas LPG supply — SERVICE DEFICIENCY

I am a customer of Indane gas since 1989 and having my connection with M/S LV REDDY, Hasmathpet, Bowenapally, Hyderabad. I am facing lot difficulty in booking refill over phone as the staff of the dealer are not lifting the phone and because of this I am forced to apply leave to go personally to book the refill. The same has been placed as complaint in the books of the dealer on 04/03/2008 besides booking the refill (refill No is 1848). So far they have not delivered the cylinder and also not attended my complaint. And as usual I am unable to get them over phone to know the status of booking. Their phone Nos.[protected], 27750715. Incidentally the 1260 no is always busy/out of order. Kindly look into the matter as this is being happened to all the consumers and many of them may not be having time and access to go for complaint.
I am also having this problem for the past one week...

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