[Resolved]  Indian Oil / Indane Gas — none replacement of licking gss cylender

This is Pradip Kumar Garai of kolkata, WesT Bengal.This is to say that I am the regular customer of the IndaneLPG gas from yr2000.On 28th feb'09 my father had placed the order for the LPG gas.But being a so big national company they had provided us a empty cylinder with fully sealed and packed.Yesterday on 3rd march'09 when I just went to attach the cylinder with the oven, I found it is empty.Within that particular time nearly 10mins I just went to the Indane LPG delivery shop and asked them about the problem.They simply denying me that it cannot be happened.Moreover I had went at 7:20pm in the evening.They were not willing to take the complain and they are telling that shop is getting closed and so you come the next day.But it is clearly wriiten in the gas booking book that the office timing is from 8 A.M-8 P.M.
So, with a due respect I am complainning you the you take the severe action against thhis shop owner.I am a old customer and I didn't comlpain like this before since yr2000.I am nearly 60yrs old.Pls sir, waiting for your comment.

respected sir,
i want to take franchise of your indian gas selling product so i want your sudgestion, from where i get it immedietly