[Resolved]  Indian Oil (Indane) — Complaint against Distributor

Address:

North 24 Parganas, West Bengal

I’m facing the issue with the distributor of Indane. I would like to change the customer name (cutomer Id-09324). Presently it is against my father’s name (Animesh Bhattacharya), who died and my mother (Roma Bhattacharya) will be the legal heirs. But unknown reason/reasons stopping the distributor to accept the required documents (affidavit, Xerox of original bill, id & address proof and death certificate) and start the process. He misbehaved with us and said on 3rd meet he’ll take when he’ll feel.
I don't understand what is the problem when we have proper docs with us to change the name.

Distributor Address- BD Market, Shop No-65, Saltlake, Kokata-64