[Resolved]  Indian Oil / LPG — LPG CYLINDER DELIVERY NOT IN TIME

Address:Kamrup, Assam

Dear Sir,
We are having a gas connection with the distributer M/S Deepjyoti Gas Agency ( Adabari Tinali Area, Maligon ,Guwahati ; Consumer Id-D075). We are constantly facing cylinder delivery problem for many years . On the last occasion we had booking on 17.11.2010 ; till now we have got the delivery of the cylinder inspite of repeated requests and reminders. In the rise of present situation we have to face utmost problem due to unavailability of gas. It is my kind request to you to look into the matter and take necessary action to align the process so as to help us get rid of such kind .

Regards
Saurav Ghosh
Ph-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Sub: Delay in delivery of Gas Cylinder - Consumer No. PK - 02942

I am a consumer of LPG vide Consumer No. PK - 02942 at M/s. Padmaja Gas Service, Lichit Nagar, Ulubari, G. S. Road, Guwahati - 781 007.

Being a member of a very noble profession (ie Chartered Accountant) I always remain tense and worried about getting delivery of my clyinder due to followings.

i) The LPG is not booked before 15 (fiftten) days after delivery of previous cylinder.

ii) After booking, the delivery is never made in time, even after 20/25 days of booking. For example, LPG booked on 06/01/2011 vide Serial No. 1913 not delivered till date (ie 24/01/2011). On telephone the Agency informed for probable delivery by 29/01/2011 only.

I tried to contact the Area Manager's Office of this area over phone no.[protected]/2520518 but no one received the call being "NO REPLY".

In the above situation, please take suitable measures so that ever present grievance & tension for LPG is subsided & I may be allowed to work pecce fully.


- CA. B. R. Poddar

Indian Oil — LPG CYLINDER NOT DELIVER IN TIME

I HAVE BOOKED FOR RE FILLING OF LPG CYLINDERS ON 05/09/2011 FOR SELF DOMESTIC USE FOR MY RESIDENCE # JR.166 WHICH IS SITUATED IN LOCAL TOWNSHIP COLONY.
BUT TILL DATE I DO NOT RECEIVE THE RE FILLED CYLINDER. WHEN I TRIED TO CONTACT THE VENDOR THEY ALWAYS USE TO SAY FOR NON AVAILABILITY OF LPG OR YOUR TURN HAS YET TO COME. ALSO WE DO NOT RECEVE ANY CONCREAT ANSWER FROM THE AGENCY PERSON THAT WHEN THE SAME CAN BE AVAILABLE.
NOW A DAYS IT BECOMES A DIFICULT TASK FOR US TO GET LPG CYLINDERS RE FILLED.

PLEASE LOOK IN IT AND DO SOME NEEDFUL ACTION.

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