Indian Oil LPG — No LPG refill for more than 90 days

People living in our locality have not received a refill for more than 90 days. The agency guys do not answer phone calls. When we go to their office to enquire, they are are unbelievably rude. We hear cases of residents getting refills out of turn by bribing delivery workers. In fact, this is rampant. Everyone is complaining about this agency for the past several months. But, strangely, no action has been taken against them because, we are told, of their connections to people at high places. Each resident of India, as per the central government order, is entitled to one refill in 45 days. In our case, double that number of days have passed