I Boarded the train no 14322 from Bhuj to Bareilly on 18th Sept'12. I took my seat in B1 compartment 15 minutes before departure. To my shock I found lot of cockroaches and couple of rats running around in the compartment. To this I complained to the attendent in uniform on the station. He directed me to Jr. Engineer. When I complained to him, he said, he will try to do it now otherwise something will be done in next station at Gandhidham. I was not satisfied with this reply as there was still some time for departure of the train. So I went and met Station Manager. I said that immediately action will be taken and got it announced also. But still no action was taken and the train started. Again I complained regarding the same to attendent. He said that nothing can be done in this regard. To this I asked for the complaint register. He replied that it will be available with TC who will board the train from Gandhidham. Even in Gandhidham I tried to locate the TC and file the complaint but still I am not able to locate him. Instead of a peaceful journey in AC Compartment, this has become a irritating and shocking journey for me till now. And the worse part is even the attendents are casual and irresponsible in their approach. I hope the necessary authorities will take immediate necessary action so that atleast other passengers in future do not face such agony. Was this information helpful? |
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