[Resolved]  Indian Railway — Deduction of money from cancellation Ticket

Address:

Jammu, Jammu and Kashmir

Trail from Patna To Himgiri Express late by 11 hrs on their actual departure time 10.00AM on dated 06/02/2011.
As per the relu and also confermed from TTE, if the trail is late more than 3 to 4 Hrs, the cancillation charge not apply.But in the Patna Railway stationReservation counter, mony dedected 50% and during the discussion the pepole not justified me.Their are so mant crowed.
This is mantly hrassment.
PNR NO :[protected]
Ticket No:[protected]
Pls help me.
My cont no is [protected] (Jammu)