[Resolved]  Indian Railway — Refund o[censored]ntraveled(uncleared waitlist) ticket value

Address:

Kannur, Kerala

Sir, I have booked two 2nd A/c tickets(PNR No.[protected]Ticket No.[protected] for travel from Trivandrum to Guruvayoor on[protected] in Train No.16127. Wait list No. is 3 & 4. On15th nnight at 11p.m. I and my wife reached at Trivandrum Railway station but came to know that waitlist not cleared. TTR not permitted us to enter in train which started on 11.15p.m. We backed to a rented hotel room and
reached next morning at railway station at 5.50.am.for refund o[censored]ntravelled ticket value and leaving the place by parasuram at 6.15 am. But the counterman rejected my claim by saying that 6 hrs elapsed and now there is no rule for refund. Is it a common justice? I hav booked the the ticket by paying Rs.1132/- in advance on 11-01.2011. And reached at station for travel at late night with my wife.The uncleared wait list is not a fault from my side. I am not demanding to cancell a sure ticket after departure of train . Then there is a loss to Railway. I am demanding to refund an uncleared waitlist ticket in which berth another persons travelled .There is no loss to Railway. Here what is the justice of applying a time lag rule of 6 hrs for refund? Railway can refund this ticket as per the wish of the holder within 2 or 3 weeks.
See my side Sir. I and my wife suffered much physically and mentally by denying the travel to Guruvayoor in that late night. In that Sabarimala Makaravilak day crowd in the Railway station we cannot do anything to claim refund in late night.
A general time lag rule is not applicable in the case of refund of untravelled waitlist ticket value as there is no loss to Railway here. So I request you to apply common justice here and direct the Railway authorities to refund My ticket Rs.1132/- immediately, P.M.Valsan,C.Poil.P.O,Pariyaram,Kannur,Kerala-670502 ([protected]@gmail.com)(Sd/-)