[Resolved]  Indian Railway Ticket — Misbehaviour of Ticket Booking staff

Dear, Sir/Ma'am,

The magnitude of this complaint may be very small but it will be helpful for you to cope up with it in the big case. The time is of around 14:45-15:00 hours. I bought a ticket from Jalgaon Railway Station and I was in line when a man standing behind me in the line suddenly went to the window and submitted his Reservation Form to the staff named Mr.Somvanshi. Later I realised that the man behind me had some contact with the railway employee and so his reservation was done before me.

When I reached the counter and had done with my transaction of Rs.372, I paid the railway staff Rs.500 and he demanded for Rs.2 change which I din't had so I handed him a Rs.5 note. He was supposed to pay me Rs.3 back but gave me only 2. I politely asked him that "Is there any miscalculation?", in reply he asked for my ticket and then said me to fetch Rs.2 if I wanted the ticket.

The whole scene was very funny and infuriating that the person sitting behind the counter for whole day and don't even have a single rupee.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Indian railway ticket — defective ticket issued refund denied

I am the student studing in Hyderabad booked a ticket vide PNR No[protected] for 28/12 2008 from madgaon to h.Nizamudin, I trried to get this ticket cancelled at Madgaon but they refused asthe ticket no printed on the ticket is 14460931 but the trped figure below it was 14460930 as i have to rush back to my native place and my refund is denied and advised to report to hyderabad but i will reach hrderabad on 12/1/09 by that if i will get refund kindly help
vijit

Indian Railways — Misbehaivour by persons at ticket windows

Dear sir
Today an hour ago i went to surat railways station to seeoff my wife she was leaving paschim express.
When i went to ticket window to buy myself a platform ticket i was asked by the person at window to give him loose change of rs 2 while i was having Rs 10 note. he said he wont give me ticket unless i give him change. when i again requested him that pls give me the ticket as i was getting late. he started talking rudely and abused me .
I want to raise a question of security in Indian trains as I suffered a big loss during my journey from Haridwar to Delhi( hazrat nizamuddin station) in Utkal express. Around 2-3 monthes back I was travelling on the same route alongwith my wife, we have 2 seats in reserved compartment and thier numbers were 1 and 4, The window of seat number 1 was adjecent to the gate of the compartment. When the train crossed Sahibabad it slowed down, one chain snacher who was travelling on the gate, took his hand inside the compartment and snached my wife's gold chain, as the train was slow he got down from the running train. He did it so fast that we didn't even get a chance to catch his hand, he got down from the running train by snaching the chain. As the train was running we could not do anything, other people tried to pull the chain but it was not working.
We complained to TTE about this but he responded as he didn't listen anything.
Other thing is that the railways department should reconsider the design of the window near gate and put some more horizontal iron bars in such windows, because I think it is the easiest task to snatch a chain from such windows from a running train.
And in the last I would like to warn people sitting on such seats to be most careful about their expensive goods like gold chains and mobiles etc.

Indian Railway — misbehaviour of ticketing staff

Dear Sir,
uprokt vishay me nivedan he ki mai prarthi indore me nivasrat hu. dinank30/08/2011 ko 12:15pm mene indore se habibganj(bhopal) malva express se jane k liye ticket liya tha. kintu trutivash mujhe panchveli ka ticket de diya gaya tha. main jab broad guage ke counter no. 2 par ticket badalwane ke liye gaya to shrimaan ji ne mere sath aabhadra vyavhar kiya evam gali galoj kisirf itna hi nahi srimaan ji ne meri collar pakad kar mere sath marpit hi kievam mujhe thane me band karvane ki dhamki di. is hetu mene R.P.F. me report nahi kiya is vajah se meri gadi bhi chhut gayi
mahoday ji se nivedan he ki anya yatriyo ke sath esi aabhadrataa na ho is hetu uchit karyavahi karne ki kasht kare
Awaiting your favourable response.
([protected]@gmail.com)

With regards
Hemant kumar(indore)
Hello ([protected]@yahoo.com)
my name is Miss Rita Tamaya, after viewing your profile in this site, then i feel like dropping this massage to you, please i will like to know more about you and if you can send an email to my email address i will give you my picture because i have something important which i will like to share in common with you. Here is my email address ([protected]@yahoo.com)
Rita.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information