[Resolved]  Indian Railways — Aggressive Penalties by Railway Parcel Office

Address:

East Delhi, Delhi

Dear Sir / Madam,

My bike was sent from bangalore to Delhi booked on 10th June, 2012 at Yashwantpur railway station. As i wan not travelling in train therore i enquired the parecl officer about the expected delivery date at the time of booking. he informed me that Parcel WAN is already booked and their is no space for next 3 days, it will be loded from banglore on 13th June and reach to delhi on 15th June.

Since 15 i was calling parel office daily to enquire recipt of my bike but they clearly mentioned it's still not recived. Today i called Banglore enquiry office and came to know that my bike was loaded on 12th June and it must have reached by 14th June. today i rush to parcel office and got shocked when office asked me to pay Rs 1940 /- penalty for delayed recipt.

Rule Says : First 6 hours free than Rs 10 /- per hour
Their is no cap on maximum penalty

I have never seen such an aggresive penalties imposed by indian government.

Moreover there is no warning and information written on booking recipt about such penalties.

If you have such aggressive penalties than this is railway's responsibilities to intimate customer about reciept of parcel.

I am not in position to pay such high amount to railways, please log a complain against railway in the interest of aam Jants of India.

Thanks

Manoj Goel