[Resolved]  Indian Railways — EXTRA CHARGE INCURRED AND MENTAL AGONY DUE TO THE PROBLEM INCURRED DUE TO THE ABNORMAL DELAY OF TRAIN.

Sir, I have traveled from HUBLI to BANGALORE in train no 6590/RANI CHENNAMA EXPRESS, I have booked Ticket in TATKAL hence ticket is booked from C SHAHUMHARAJ T(KOP) to BANGALORE CY JN (SBC) , Ticket is E-Ticket, My Transaction ID: [protected] , PNR No ; [protected],Date of journey: 14.11.2007,class: 3A,Coach no : B1,Seat no : 0033/LB. My Identification to be carried is Driving License No E/TN/037/003734/2001.Expected Time of Arrival is 7.30AM at Bangalore. I have booked my Ticket from Bangalore to Coimbatore in JETLITE AIRLINE FLIGHT, The Departure time is 10.25AM ,since there is 3 hours gap I booked in that flight, my flight booking details is Ticket No; ETKT 705 [protected],BOOKING REFERENCE : AMADEUS: X4UBJD,AIRLINE : S2/J38JN. FLIGHT NO IS S2 0231.
The Train which I was traveling reached Hariyelli near TumKur around 7.15AM it stopped there, and there is no sign of starting again , I asked TTR he told it is crossing so the train will start any time and we can reach Bangalore By 8.30 AM, but till 8.30 Train has not started when I asked some railway staff they told there is some problem in Railway track it will take further one hour hence it is not possible to catch the flight, they told if I catch Bus also it is not possible to catch flight, better I can try for some Taxi it is also very difficult. Any how I have to catch the flight otherwise my ticket money will go also all my programme will be disturbed, Hence I catch a Taxi he told it will be difficult to reach Airport in time anyhow he will try. To my luck I have finally catched my Flight, I have Paid the Taxi Rs.1500/-.

Due to the abnormal delay of the Train I have Taken Taxi for RS 1500/- also I have faced tremendous mental tension that you can understand, hence kindly take necessary action so that I can get the compensation.

EXCEPTING YOUR KIND ACTION IN THIS REGARD.

WITH REGARDS,

A.MOHAMED BASHEER

Please refer my earlier letter send to Chief commercial manager New Delhi dated 10 Dec 07

Sir,

1. I am a serving defence personnel and at present serving at 152 Helicopter Unit, Air Force Station Sarsawa, Saharanpur (U.P) 247 232.

2. I was issued a FRW SL. No. 10AA 601068 for the journey from Saharanpur to Mysore and back, accordingly FRW was changed at SAHARANPUR railway Station and onward reservation was done for 27 Nov 07 from H Nizamuddin to Bangalore City (PNR NO.[protected] and return journey was planned for 06 Dec 07 from Bangalore city to H Nizamuddin (PNR No.[protected], However the reservation clerk at Saharanpur has mentioned the return date on foil of FRW but not mentioned the PNR No.[protected] on foil of FRW.

3. When reached Mysore, I was told to return on 02 Dec 07 than I approached Mysore Railway Reservation counter for preponment journey to 02 Dec 07 for 06 Dec 07 and deposited all the tickets with Reservation Clerk alongwith reservation slip. Reservation clerk had changed my reservation and given me ticket for 02 Dec 07 (PNR No.[protected]. Reservation clerk at Mysore railway station had also not mentioned the change of date at FRW Foil and even mentioned the Ticket authority wrong as (PNR No.[protected] instead of (PNR NO.[protected].(Xerox copies of all tickets attached)

4. On 02 Dec 07 I checked my name in reservation chart and boarded in train 2429 (Bangalore – H. Nizamuddin Exp), when TTE (Mr SK Sharma) had come for checking the tickets I produced the FRW Foil, tickets wearing PNR No.[protected],(in which whole amount was charged by railway) and PNR No.[protected]. TTE asked me to produce PNR No.[protected] as this PNR No. was mentioned in ticket of 02 Dec 07. I told the TTE that the PNR was of 06 Dec 07 which I got pre-pond to 02 Dec 07 hence deposited at Mysore Railway Station, then the TTE had told that I do not know and I will treat you as without ticket and charge the amount by making a remarks that you defence personnel are not paying anything to railway and want to enjoy the facility of Rajdhani Train., I had requested him that this is the mistake of reservation clerk at Mysore as he had not mentioned the change in FRW Foil and put in wrong Ticket authority in reservation slip of 02 Dec 07
than he told me to get down of the train at next station, I can carry you only if you pay Rs. 2105/-. I had produced the Xerox copy of 06 Dec 07 reservation slip but he did not listen to me and made me run behind him till 2245 hrs on 02 Dec 07, also stopped my Dinner, kept my tickets in his pocket and ask me to pay Rs. 2105/-. Than I told him that I want to meet Train Superintendent, he told me that I am the same person but when confirmed from other person in train I came to know that he was not the Train Superintendent. Than I met Train Superintendent, he also did not listen to me and asked me to pay Rs. 2105/-. Than I had paid Rs. 2105/- and obtain a receipt for it (Receipt No. 213095)

5. In view of the above, I request that a complain may please be registered against the Reservation Clerk at Mysore Railway Station and TTE Mr SK Sharma of Rajdhani Exp (2429) of 02 Dec 07 under intimation to me and also Rs. 2105/- collected by TTE from me may be refunded to me at the earliest. In case of any other formalities to be done by me may be intimated to me on priority.

Thanking you,


Yours faithfully,

dear sir please give us the train from dhanbad to jhaja so that we can go to our work on time by not having direct train we go late to work and then come late from our work sir so i want that this thing should not happen and we do our work in time.

Dear All,

I have booked a ticket under Ladies quota and travelled by 2722 Dakshin Express on 09.10.2008 from Nagpur to Hyderabad as per details given below:

1) PNR No: [protected]
2) Train No: 2722
3) From Nagpur to Hyderabad
4) Berth No: S3/ 006

I was not provided any berth on the alloted seat. One person was already travelling by that berth. There were no railway personnel around - No TTE and no railway police. The person occupying the berth has abused me and I can put the unparliamentarian words he has used.

The TTE has not come to the S3 compartment even after I have sent a word to him through the railway catering Boy.

For two continous hours, the person who has unauthorisedly occupied the berth has been humiliating me.

There were another two unauthorised persons in the compartment who have been smoking without any break. These persons should have been booked by the law and should have been fined Rs 200/- for every cigerette/ beedi they smoked.

The railway police have come after 3 hours, and evacuated the unauthorised persons.

This pathetic situation allows terrorists to plant bombs and make trains catch fire and make lot of people like me to sacrifice their lives.

In this connection, I demand that
1)the railways take action on the concerned and compensate me for the mental agony caused to me
2)Pay me the fine that would have been recovered from the persons smoking in the compartment( by recovering it from the persons who are responsible for implementing it),

failing which, I will be compelled to approach through concerned channels for getting the grievance redressed.