[Resolved]  Indian Railways — First Class on Indian Trains

We travelled on first Ac on the Tamil Nadu Express on the 30th of March 2008, from Chennai to Delhi. We thought we were safe on the first Ac, when we locked the door from the inside. My family had the coupe to ourselves; my husband, myself & our 3 year old son. Between 2 am and 6 am someone came into our coupe and took all our money. I was horrified to find that it was so easy to open the door from the outside. And our complaints were taken so lightly by all - the TT, the steward in the boogie, and the Police Constable.

What sort of safety measure is that... to provide a door lock which can be opened from the outside with such ease?
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6267
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information