Address: | Uttar Pradesh | Website: | www.indiaontime.com/ |
This ( India On Time Express Pvt. Ltd. ) courier company is showing my pin 273202 under it serviceable location so whenever i buy something online seller ship my product through this courier company and after bringing my consignment (no.[protected]) he ask me to collect it from 30 km of my home . When i deny to collect it he return my courier and instead of giving reason due to "non serviceable location" it is showing status that courier not deliver because "Consignee refused to accept delivery " which is wrong reason.
No action taken by courier company instead of my 2-3 complain.
Vikas Kumar
Mob: [protected] Was this information helpful? |
I complain several times regarding my consignment no.
[protected]
[protected],
[protected],
[protected],
[protected],
[protected]
But they did not remove my pin code (273202) and whenever I buy something from shopclues same story get repeated (i.e return to origin).
Now I am force to use very strong word for this courier company. This company people are so insensitive and irresponsible i complain every time when my courier get back to origin and say ok leave this time but this is my humble request to you kindly remove my pin code from your serviceable area so that it is not going to repeat further but these people are saying ok I will do it but they does nothing and same story get repeated again and again with my order. Recently my two order booked ([protected], [protected]). I call so many times to their customer care executive that they remember my name they say ok “aap wahi Gorakhpur waale bol rahe ho n “ but they are not fixing my problem. I am get frustrated with this courier they are just making jokes of my complain every time.
There are details of people to whom I contact:
[protected] Customer care (At least 10 call till now (1/2 hr each))
[protected] (3-5 call on this number)
[protected] One of seiner executive number got through C.Care (Call at least 8 times )
[protected] IOT Gorakhpur office (Call 20 time at least, he say he is not able to deliver in any case)
[protected]@indiaontime.com <[protected]@indiaontime.com>; 9 mails to this id (on Record)
Four times complain via facebook massage.
Now tell after this much of complain these senseless people did not take any action anybody can frustrate.
Finally hoping my this msg put some effect on IOT administrative people and they solve my problem.
Thanks&Regard
Vikas Kumar
Mob: [protected]