Follow us
Log in        Register
     
 

indiapetstore.com - Ships faulty products

 
6 Reviews
User
  Sanju
Friends,

I would like to warn you about a cheat who lurks frequently here on IAH to lure unsuspecting hobbyist to purchase his sub-standard products from his company indiapetstores.com

His name is Nirav Shah with IAH ID “nash81”. His modus operandi is as follows:
1. Round-the-clock lurk around IAH keeping a tab on postings keeping a watch on unsuspecting/new hobbyists
2. Respond to their query posted on IAH with his own self-claimed advices and experiences. (Any product you name it, this guy will claim that he as used it in the past, stating the problems faced, and then convince you to buy an alternate product that he sells!! Sometimes he will start a new topic just to make IAH folks aware that he is now selling a new product - like the Ozonizer thread.
Read his response to IAH queries carefully and you will realize his underlining motive)
3. Upon reply, he will PM you and will strike a deal to sell his cheap and sub-standard products which is sourced from all third-rate vendors.
4. Vanish from scene after products fail to perform satisfactorily.
5. Moderate and Block all negative reviews about products that we may want to post on his website (indiapetstore.com)
6. Infact, this guy had earlier provided a feedback link to IAH directly from his website, which clearly demonstrates his business ethics.

To narrate my horrifying experience with this cheat called Nirav:
I had purchased an Ozonizer and Jebo skimmer from Indiapetstore few months ago at Rs. 13000, based on his advice that the Ozonizer is the resolution to the diatoms issue and that the Jebo skimmer is ozone compatible. (Later on found that he had misguided me with his erroneous advice)

The product was found to be faulty just after a month of working. After many follow-ups, Nirav send me a replacement skimmer, which I found out from the original ozonizer manufacturer that the cost of the same was only Rs.3,000 as against the 13,000 he had charged originally.
I refused to accept this replacement and asked Nirav to replace one with the original value or repair the faulty product since it was under one year warranty.
I send the original Ozonizer to Nirav and after numerous follow-ups, he refused to replace the product by “damaging it himself “and saying the product was damaged on arrival and hence will not be covered under warranty. Clever escape route!

Further, this guy again had the audacity to ask for more money by telling me that since the Ozonizer was physically damaged, I would need to pay another additional 6,450/- for repairs. No way!!
In the end, I requested Nirav to refund me the hard-earned money which I had spent on a non-working Ozonizer and skimmer, to which he clearly denied.

Friends, BEWARE. Nirav and his company are big frauds who will devour your hard-earned money after selling sub-standard products. Please don't deal with them for any pet or aquarium products. I have burnt my fingers dealing with Nirav and would like to ensure that other customers do not go through this harrowing experience.

Please spread this experience amongst your friends and lets drive out this guy from IAH and also close down his fraud business. (which I will definitely do!)

Regards.
Complaint comments 5 Comments     Updated:
Resolve this Complaint  

Comments

 
I would like to warn you about a cheat named Nirav Shah who owns the company indiapetstores.com

His modus operandi is as follows:
1. Round-the-clock lurk around pet and aquarium forums keeping a tab on postings keeping a watch on unsuspecting/new hobbyists
2. Respond to their query posted with his own self-claimed advices and experiences.
3. Upon reply, he will PM you and will strike a deal to sell his cheap and sub-standard products which is sourced from all third-rate vendors.
4. Vanish from scene after products fail to perform satisfactorily.
5. Moderate and Block all negative reviews about products that we may want to post on his website (indiapetstore.com)

To narrate my horrifying experience with this cheat called Nirav and his company indiapetstore.com:
I had purchased an Ozonizer and Jebo skimmer for my marine tank from Indiapetstore few months ago at Rs. 13000.
The product was found to be faulty just after a month of working. After many follow-ups, Nirav send me a replacement skimmer, which I found out from the original ozonizer manufacturer that the cost of the same was only Rs.3,000 as against the 13,000 he had charged originally.
I refused to accept this replacement and asked Nirav to replace one with the original value or repair the faulty product since it was under one year warranty.
I send the original Ozonizer to Nirav and after numerous follow-ups, he refused to replace the product by “damaging it himself “and saying the product was damaged on arrival and hence will not be covered under warranty. Clever cheat, damaged the product so that he can evade the warranty and the refund.
Further, this guy again had the audacity to ask for more money by telling me that since the Ozonizer was physically damaged, I would need to pay another additional 6,450/- for repairs. No way!!
In the end, I requested Nirav to refund me the hard-earned money which I had spent on a non-working Ozonizer and skimmer, to which he clearly denied.

Friends, BEWARE. Nirav and his company are big frauds who will devour your hard-earned money after selling sub-standard products. Please don't deal with them for any pet or aquarium products. I have burnt my fingers dealing with Nirav and would like to ensure that other customers do not go through this harrowing experience.

Please spread this experience amongst your friends and let’s close down his fraud business.

Regards.

Please call me on +91-9820057342 should you need more information on this cheat.
D
User
Azeem  
 
Hello,

I am quite surprise to see across the kind of response for hisservice. I am an Marine Hobbiest and I have been dealing with Mr. Nirav quite longer time say 2 years. I was never got into these kind of issues or I have faced any problems.

Nirav does his bussiness carrying good ethics.

I DONT AGREE WITH THIS

I believe you need to rethink about this.
 
hi,

I do not agree with this review, I can only say that i had only but positive experience with this web site, unlike some of the other aquarium shops, this site quotes whole sale prices and the customer service response is very prompt and professional.


i have made a order of aquarium Air pump 3015940 and was amazed at the fast response to every silly query i had.

thanks and regards
 
Very very bad seller :) He is a big time cheat! Beware. Pressurised co2 cylinder I bought from him is still giving me sleepless nights.
N
User
nash81  
 
Hi

Can you provide your order details mango, we do not have any pending complains with us for Pressurised Co2 setups.

Warm Regards
Nirav shah
www.indiapetstore.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    code
    indiapetstore.com - Ships faulty products