Indiatimes — NO RESPONSE, NO REFUND, NO REPLACEMENT

I had purchased Celsia Maroon Double Bed Sheet Set on 16-Dec-2012 Order No [protected], however I was delivered only single bedsheet, the complaint was registered with Indiatimes on 18-Dec-2012, case id 580696. Till today I don't have any resolution, no replacement, no refund. I have made 15-20 phone calls, every time same standard response, we are arranging for a reverse pickup. Hopeless shopping site. Worst customer response and satisfaction.
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Dear Mr. Bharath Jain,

Hello from Indiatimes Shopping.

We are sorry for the inconvenience and the delay in resolving this issue. We have taken a note of the complaint and we promise to resolve it within the shortest possible time.

Kindly wait for an update from our team regarding the matter.

Thanks,

Indiatimes Shopping
Dear Mr. Bharath Jain,

We apologise once again and would like to inform you that your order was cancelled and a refund has been processed for the same. We request you to please wait for some time and we look forward to have another chance of serving you in future.

Thanks,

Indiatimes Shopping

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