Indiatimes Shopping — did not delivered order | |||
I ordered 1 twin soft toy pillow worth Rs. 199, order no.[protected] from Indiatimes shopping online on 6th dec 2011, thereafter i come to know that item order by me wrongly delivered to somebody else in New Delhi, thereafter i called customer care and launched complaint (Case Id: 39180) for the same and also i marked this order for cancellation. thereafter indiatimes shopping called me 2-3 times for confirmation of cancellation but they didnt take any action. then i called them many times but they used to say money will refund in 2-3 days and they used to keep phone on hold for long time. but till date i didnt received my amount refund from India times shopping. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Mr. Patil,
Hello from Indiatimes Shopping.
With reference to your complaint posted above, we would like to update you that your refund has been already processed from our end for your order no.[protected] on dated 26/02/2012.
We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.
Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping
Thanks,
Customer Help Desk
Indiatimes Shopping
Hello from Indiatimes Shopping.
With reference to your complaint posted above, we would like to update you that your refund has been already processed from our end for your order no.[protected] on dated 26/02/2012.
We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.
Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping
Thanks,
Customer Help Desk
Indiatimes Shopping
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Its time to realize that TOI is polluting our country with cheap China goods (both the products I ordered were made in a village of china). This is affecting our Indian industries. Their after sales support and response is zero...their standard answer is "in 72 hours we will have someone pick it up from your doorstep". Also realize that, all you have is a call center number and a mail id...there is nothing you can do to take penal action on them.
Beware and stay away!