[Resolved]  Indiatimes Shopping — Fraud Gift certificate

I was suppose to get 50 % cash back gift certificate for Rs 5000 for purchasing a mobile called iteq xbond for Rs 10000 after which for months i was waiting for the certificate then finally i called customer service of Indiatimes and asked for he certificate and the person said that i will receive it in a few days I recieved this mail for the first time and they say that they already sent me this mail but they dont have proof that they hav sent it to me nor i have recieved it ever before they have sent me several Gift Certificate for Rs 150 and i cannot even merge it this was not mentioned to me when i purchased the mobile this is open cheating, i had ordered the mobile by phone and they will have the recording to prove my claims to be right



Dear Mr. DELWYN DESOLVA,



We apologize for the delay in responding to you. Though we have already sent you the GC’s in your mail ID ([protected]@gmail.com ) several times, but as per your request & for your convenience we are sending you the same again. Please be informed that now some of your GC’s are already expired and you will not be able to use them.



We would like to inform you that kindly find below the details of gift certificates issued against your orders for 50% back promotional offer. Also please be informed that all the below mentioned Gift Certificates are non mergeable & single redeemable. Please find below the details of the GC’s.






GC No.


Validity From


Validity Till


Amount



We apologize for the inconvenience this matter may have cause to you. We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.



For convenience please do not delete the interactions while replying.



For further assistance please call our Customer care number Delhi & NCR [protected]. All Days 8:00 AM to 8:00 PM.





Join Indiatimes BookClub @ Rs.500, Get Rs.200 GC+25% Off on purchases + 3 Books Free. To order Call: [protected] / [protected] or SMS ‘SHOP3’ to 58888 or Log on to: www.bookclub.indiatimes.com





Get 60% Back – Lowest Price Challenge!!



Thanks & Regards



Satish Kumar

Customer Service Executive.

I HAD ORDERED AN ENCYCLOPIDIYA AND I HADNT GET MY GIFT VOUCHER WHOSE UNIQUE ID IS[protected]A09007079 AND MY MEMBERSHIP N0S IS ITBC09941690 ORDER NOS IS 0GA[protected] MY GIFT WAS AN ADDIDAS BAG, 5000 RUPEES GIFT VOUCHER OF DIAMOND AND A HOLIDAY TRIP FOR 2DAY/3NIGHT SO PLEASE RETRIEVE MY MAIL AND SEND IT AS SOON AS POSSIBLE...[protected]

India times shopping is making money by cheating public. Being their own news paper, they advertise attractive products and dump poor quality products to customer. You will never get their customer care numbers as no one comes on the line even after holding the call for 15 to 20 minutes. Once I got a rep. on the line after holding the call for 25 minutes and spoke with him and subsequently many people on the same call which lasted 68 minutes but no use except getting assurance.

I have written many mails to [protected]@indiatimes.com for no use. In the website they are mentioning you can escalate to operation head which is also an eye wash as operation head also never takes any action except sending one mail saying he will look in to the matter and will get back to you in a day and that day has not come yet.

it is an organised racket.


I will be writing shortly the complete story how Indiatimes shopping cheated me.

Indiatimes — Travel voucher

Cheated
I was offered a LIFETIME card by EMPLOYEEs of Indiatimes, as told by the persons on the telephone. This offered LIFETIME discounts at certain places, as well as some vouchers for discounted travel by Make My Trip, in assosciation with shiftthoughts.com .

On enquiring about the cancellation procedure, without using any of the benefits, I was not clarified as to how I can do it. But with IndiaTimes and Make My Trip being involved, I thought there would be no SCAM. But I was wrong.

On complaining at their phone no. I was attended to by a lady named NEHA. she said she would get back to me within 1 hour, and resolve my problem. This has not happened in the past 4 days also.

Now I want to terminate this card/deal/vouchers and receive a full refund immediately.

I know these companies like Indiatimes.com or MakeMyTrip.com or associated companies, which are all part of this BIG SCAM going around, will probably not even listen to me. But I hope to just BEWARE the others to not fall for SCAMS by these or other companies or sites.

Durgesh
[protected]

Indiatimes.com is cheat. Also [protected]@indiatimes.com is not an active email. Sell low quality stuff.

Indiatimes Shopping — trio oorza t5 mobile is defective

Sir, My order no is [protected] this item is trio oorza t5 mobike is not work sim n not xlear voice call so irquested pls pick up the mobile n exchange the mobile or refund money as u wish .pls fast rly my complaint