[Resolved]  Indiatimes Shopping — POOR SERVICE

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i have purchased a sigmatel s9000 from indaitimes shopping.

are invoice details:


All the Prices are in INR
ISM Order Detail
User Id : sachit[protected]
Order Number : [protected]
Total SubOrder : 1
Order Date : Nov 4, 2009
Order Time : 5:31 PM
Current Status : Order shipped
Order Instructions :


Payment Detail
Payment Mode : ITZ Cash (FT No:- PMGW[protected])
Advance Payment Recieved :
Total Order Amount (INR) : : 1894
Shopping Cart Discount (-) : 0
Total Payable : : 1894
Gift Certificate Redemption (-) : 0
Net Carrot Redemption (-) : 0
Net Payable : 1894


Billing Details
Name : sarita murarka
E-Mail : [protected]@gmail.com
Phone : [protected]
Day Phone :
Mobile : [protected]
Address : AG 250 SHALIMAR BAGH
NEW DELHI-110088
City : New Delhi
State & Country : Delhi , India
Zip : 110088


Order Status History
From Status To Status Date Variables Updated
Verified Order shipped Nov 5, 2009 AWB Number---[[protected]]
Remark---[ok]
Shipment Date---[Nov 5, 2009]
Courier Name---[ARAMEX]
Payment Recieved Verified Nov 4, 2009
Order Under process Payment Recieved Nov 4, 2009




Sub Order Detail
Review Submitted

Sub Order Number : 2698721
Order Number : [protected]
Merchant Name and Number : Jayson Electronics(102682)
Item Number / Product Number : 4281224
Item SKU No : JN09001
Item Title : Sigmatel FASHION Dual Sim Mobile Phone

Item URL
Merchant Order Ref Id N/A
Item Quantity : 1
Current Status : Order shipped
E-Mail : [protected]@gmail.com
Phone : [protected]
Day Phone :
Mobile : [protected]
Shipping Address: sarita murarka
AG 250 SHALIMAR BAGH
NEW DELHI-110088
New Delhi
Delhi, India
110088
Shipment Details : Normal Courier[protected]
Product Fulfillment Info :
Preferred Delivery Date
Gift Message : --
Diet Details N/A


Sub Order Status History
From Status To Status Date Variables Updated Remark
Verified Order shipped Nov 5, 2009 AWB Number---[[protected]]
Remark---[ok]
Shipment Date---[Nov 5, 2009]
Courier Name---[ARAMEX]
ok
Payment Recieved Verified Nov 4, 2009
Order Under process Payment Recieved Nov 4, 2009


Suborder Payment Detail
List Price : 3995.00
Total Discount : 2300.00
Payable after Discounts : 1695.00
Gift Wrap Charges : 0.00
Shipping Charge : 199.00
Payment Mode Charges : 0.00
Add on Charges ( Tax etc) : 0.00
Payble after Discounts and Charges : 1894.00

BUT THE PRODUCT I GOT HAVE AN INVALID IMEI NO. + ITS KEYPAD IS REMOVED.
COMPANY GUARNTEES TO REPLACE THE HANDSET FOR ANY DEFECT .
BUT I HAVE COMPLAINING SINCE 14 NOV, 09 TO GET IT REPLACED.
WHENEVER I CALLED INDIATIMES SHOPPING THEY TOLD THAT I WILL SEND YOU A PROCEDURE OF REPLACING THE SET WITHIN 24 HRS.
I WAITED PATIENTLY BUT MY PATIENCE GET EXHAUSTED NOW.
I AM TRYING SINCE 17 LONG DAYS.
SO I DECIDE TO WRITE HERE