[Resolved]  Indiatimes Shopping — fraud

Address:Indore, Madhya Pradesh

On 7th January,Times of India published a Advertisement regarding a Jewellery set which they were providing for free with P& H charges of Rs699/-. We've ordered for the same.But when we received the product it was completely a faulty product.The quality was not good,finishing was not good,the beads are coming out from the pasting.I have also complaint to the manufacturer which is Variation Jewellery & also to the Indiatimes shopping from whom we have procured the product.Now the situation is they are not taking any action & not returning my money also.Instead of providing the details of my order,they are continuously asking for the details & I understand the strategy that they will not return the money ,only they will waste my time & after few months they will say that the warranty is over.

INDIATIMES SHOPPING is a big time fraud.My request to all the consumers,pls don't buy anything from them.I need help from Consumer forum.Kindly do the needful.I am providing you the details:


Order Number:[protected]
Sub Order Number: 4411486
Product Details: Free Necklace Set Gold Plated Kundan Rasrava Necklace With Earring Worth Rs.2999/-Absolutely Free + Free Indiatimes GC of Rs.250 on purchase by Credit Card- 1/1_7th Jan(SELFCOD/ITZ)

Quantity: 1
Courier Details: [protected], ARAMEX

Name of the Consumer: Mr. Suraj Mandal
Contact no.: [protected]
Address: 89 C,GOLF VIEW,MHOW-453441,M.P

Thanks,
Suraj Mandal
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

dear sir/ma'am,
my name is paras someshwar. i want to bring to your notice the online fraud carried out by indiatimes shopping. i had ordered a cell phone a month back. till now i havent received my phone. this fraud company has been buying time in the pretext of solving the problem. they have been duping consumers and misleading us. please may i ask you put up a fraud notice against this fraud company so that more innocent people are not duped by them. personally i will make sure that they will pay for this harassment.
THE BUYER OBVIOUSLY TEMPTED WITH THE OFFER. THIS IS MNC CULTURE. EVEN TIME MAGAZINE DOES THIS OFFERING ATTRACTIVE MERCHANDISE FOR SUBSCRIPTION. PAY WHAT YOU HAVE TO PAY FOR ANY PRODUCT, MERCHANDISE ETC ETC AND BE FREE MENTALLY. FORGET THIS WHAT YOU HAVE PAID. AND GET RID OF MENTALLY. DONT ASPIRE ANY THING IN THE WORLD FOR FREE.
CARRY ON WITH YOUR WORK WITHOUT BOTHERATION AS YOUR AFFORTS WILL BE FUTILE OTHERWISE.
K R PRABHU BANGALORE
Dear Mr. Mandal,

Dear Customer Name/ Customer,

Hello from Indiatimes Shopping.

Thank you for using IndiatimesShopping.com

We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.


We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.

You can also kindly tweet us anytime at Cust_Help for updated information.



Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.co
Dear Mr Suraj,


As per conversation with you today, Base on your request for refund, We are refunding you, This will be done within 3 working days, If you dont recieve the action, You can call us on [protected] my direct #,


Thanks,



Vishal.
Dear Mr. Mandal,


Hello from Indiatimes Shopping.

With reference to your complaint posted above, we would like to update you that we are unable to cancel your order but we are providing Rs. 500/- compensation GC for the inconvenience caused to you while shopping with us and GC details already forwarded on your mail id.

We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.

Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping


Thanks,
Customer Help Desk
Indiatimes Shopping
Hi,
I ordered a cell phone LG G Pro 2 from the website "Shopping.Indiatimes.com" on 1st July and the product got delivered to me on 03rd July 2014. After receiving the product I noticed that on the box there is a label which says a flip cover is free with the phone which i didnt receive. I then called the customer care of the website on 04th Julu 2014 and spoke to Monica about it who was a customer care executive. She gave me a email id and asked me to send her a screenshort of the box which i did immideitely but after that never received any reply. After my several calls and emails I got a reply from the website via an email saying that they cannot entertain my request coz I informed that after 1 week which they are lying and doing fraud with me. I have all proofs as emails sent to their website on next day itself after I receive the product.

ey are doing cheating. I called them again on at around 3 in noon and the person who picked up the phone said you do wahtever you want but we wont entertain you.

I would like to sue this company for doing fraud and for mental harresment. Please request you to assist me on the same.

Thanks and Regards,
Prashant Bhawnani
[protected]@yahoo.co.in
Mob - [protected]

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