Indiatimes Shopping — Fraudulent deal | |||
Before mentioning my problem, I would want to share my product details with you. My Order Id is - [protected]. I had ordered for a Bold Blackberry 9650, Since I got it by courier and I thought that Indiatimes shopping is a reputed online shopping place, I obviously had to receive it without opening it. But when I opened the box :- 1. There was no bill inside. 2. Secondly, it is an American phone, the OS is not the usual one which works in India. 3. When I ordered, I was told that I will recieve a black conventional Blackberry magnetic cover (I have received some bad looking white cover) 4. The phone is old and used, it has scratches on the backside. 5. The plug of the charger is american, I will have to use a Indian plug converter to use it. 6. Finally it is not even reading my Sim card, and the battery is duplicate too. I am feeling cheated, the courier person has taken the money and gone. There is nothing I can do now, I have been given a second hand set which is not even the original make and has scratches all over!! Its cheating!!! Please help me get a refund. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Ms. Aakriti,
Hello from Indiatimes Shopping.
With reference to your complaint posted above, we would like to update you that your refund has been already processed from our end for your order no.[protected] on dated 01/03/2012.
We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.
Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping
Thanks,
Customer Help Desk
Indiatimes Shopping
Hello from Indiatimes Shopping.
With reference to your complaint posted above, we would like to update you that your refund has been already processed from our end for your order no.[protected] on dated 01/03/2012.
We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.
Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping
Thanks,
Customer Help Desk
Indiatimes Shopping
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Its time to realize that TOI is polluting our country with cheap China goods (both the products I ordered were made in a village of china). This is affecting our Indian industries. Their after sales support and response is zero...their standard answer is "in 72 hours we will have someone pick it up from your doorstep". Also realize that, all you have is a call center number and a mail id...there is nothing you can do to take penal action on them.
Beware and stay away!