Indiatimes Shopping — Very poor customer service

Address:

Kollam, Kerala

I placed an order for a Nikon Coolpix L22 digital camera and a Prestige fry pan on 29 Oct 2010 through two separate orders,[protected] and[protected] respectively and paid through my credit card.
IT Shopping canceled the second order themselves, and delivered a damaged camera on 13 Nov, starting a long period of agony and frustration. Despite several deadlines, the damaged item was picked up only on 30 Nov, and even after continuous follow up at various levels a refund could be obtained only by 24 Dec.
I would never recommend Indiatimes shopping for anyone, as their response to the phone calls were very poor, not to mention about the emails. Beware of the site! They are spoiling the name of a reputed publication group.
Romi, Kollam