[Resolved]  Indiatimes Shopping — Late delivery of order

I had ordered a Note 2 Mobile from IndiaTimeshopping website on 20 Aug 2013 with shipping 500 Rs shipping charges. I had to gift this mobile to my father on 25th Aug on his birthday. I called on indiatimes help no. and they said they will try to deliver by 25th Aug. I use to check the status of my order daily. On 24th August I called them and informed them that still the status of the product is showing as verification mode although amount is already deducted from my account. They said we will try to deliver it as soon as possible or else your order will be shipped by 27th Aug max. I checked on 27th and status was still under verification. I called them and they said, they dont have my order in there stock. I asked then y u deducted the amount i[censored] don't have the product in your stock, y u allowed me to buy ? Then they said we will ship by 28 , then on 28 they said 29 and then on 29 they 30th. Now when I checked the status, it finally changed. It is now packed but shipping will happen on 2nd September. Can u imagine, a product readily available in market is delivered after 12 days of booking. I am saying 12 days, assuming that they will deliver this order in 2nd September. I am really frustrated with this and want to initiate a legal case against this unprofessional company, causing mental harassment to me. Please help
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Taran,

We deeply regret for the inconvenience caused to you, we would request you to kindly share your order details so that we can address the same.

Thanks,

Indiatimes Shopping.

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