Indiatimes Shopping — Order No:[protected]/Case Id.[protected]SHAMEFUL COMMUNICATION WITH NO PROFESSIONAL ETHICS | |||
Order No:[protected]/Case Id. 184255 This has ref to above order no, It was told me on phone by indiatimes shopping customer care representative that this order is been canceled. I can't understand for the same. firstly you guys book the order and then indiatimes shopping given me INVALD tracking no-(Courier Name- AFL) (AWB No.- [protected]) for the courier and on calling n no of times indiatimes shopping people were communicating. firstly you said that you will receive order by 9th April 2012 as this is the time limit. there after you replied --Please dont worry you will receive your product. Our team is working on it. Now indiatimes shopping is saying its canceled.WTH I believe indiatimes shopping belongs to TIMES GROUP which have its professional background & ethics with it. Have you guys forgotten that ...You were simply circumlouting things and finally shown the back. You should realize every time I call you guys..I have to face mental stress & also pay STD calls which last minimum for 15-20 mins everytime. who will bear all this. THIS IS SHAME & I REGRETFULLLY CONDEMN THIS ACT! I hope someone in your senior management read this and will understand that this is flawful transaction from indiatimes shopping end. I need reply why it happened....further what about amount I paid through gift voucher. Further..you have some professionalism besides returning back my money which you will definitely do...I believe you will try to compensate by complementing me. Regards. Kapil Mittal Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Mr. Mittal,
Hello from Indiatimes Shopping.
With reference to your complaint posted above, we would like to update you that your refund has been already processed from our end for your order no.[protected] on dated 19/04/2012.
We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.
Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping
Thanks,
Customer Help Desk
Indiatimes Shopping
Hello from Indiatimes Shopping.
With reference to your complaint posted above, we would like to update you that your refund has been already processed from our end for your order no.[protected] on dated 19/04/2012.
We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.
Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping
Thanks,
Customer Help Desk
Indiatimes Shopping
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Hello from Indiatimes Shopping.
Thank you for using IndiatimesShopping.com
We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.
We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.
You can also kindly tweet us anytime at Cust_Help for updated information.
Thanks,
Customer Help Desk
Indiatimes Shopping