[Resolved] Indiatimes Shopping + Reader's Offer — Non-Delivery of Order | |||
Dear Sir, I have placed an order , for Videocon Mobile Phone-Model V1805 (along with some free items) after seeing the Advertisement in the Times of India's Reader's offer. The item is not delivered till today, even after registering a complaint(ID-51043, Dtd 22-12) with them and following up so many times, through phone and by e-mail. My Oder No. [protected], Dated[protected], with full payment. Today is 8th of Jan-2012, and it is a month's time now. Yet there is no response from their staff, not even a status report or feed back, though I have followed up a number of times. I request you to kindly arrange for the delivery of the product or the refund of my money. Thanking you. PRK.Kumaran Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
you would be better off ordering from ebay and still get a genuine product than from indiatimes.
Reply
I ordered a sewing machine and food processor. Both failed at first use. Placed a complaint with Times of India. They promised to replace...no action taken. Sent escalation mail. Still no response.
Its time to realize that TOI is polluting our country with cheap China goods (both the products I ordered were made in a village of china). This is affecting our Indian industries. Their after sales support and response is zero...their standard answer is "in 72 hours we will have someone pick it up from your doorstep". Also realize that, all you have is a call center number and a mail id...there is nothing you can do to take penal action on them.
Beware and stay away!
Its time to realize that TOI is polluting our country with cheap China goods (both the products I ordered were made in a village of china). This is affecting our Indian industries. Their after sales support and response is zero...their standard answer is "in 72 hours we will have someone pick it up from your doorstep". Also realize that, all you have is a call center number and a mail id...there is nothing you can do to take penal action on them.
Beware and stay away!
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