Indiatimes.com — mobile was purchased and not working was return within 7 days | |||
I had purchse mobie after online presentation of product deatils and feedback, product was not as per the website specification, even not in working condition. and was return within 7 days as per instruction of goods return policy. I have copy of invoice where consignee of product is indiatimes.com and buyer is myself. since seven months passed several mails are communicated, but no reply. nor my paid amount refund / transfer to my account. please book my complaint and help me how to recover back my amount 2250+170= 2420/- MUKUND K MEHTA MAIL ID:- [protected]@hotmail.com Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Mr. Mehta,
Greetings from Indiatimes Shopping.
Please provide us with your order number to help us move this complaint from the forum to our Customer Help Desk. We promise to get back with a suitable resolution very soon.
Thanks,
Indiatimes Shopping
Greetings from Indiatimes Shopping.
Please provide us with your order number to help us move this complaint from the forum to our Customer Help Desk. We promise to get back with a suitable resolution very soon.
Thanks,
Indiatimes Shopping
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India Times — mobile not working
I had purchased "VK 180 Touch screen GSM Mobile Phone SR". mobile through India times which was advertised in Times of India news paper. The buyers order no. is[protected] and the invoice is of 12.07.2008 for Rs 3990. The guarantee card with mobile shows 2 year warrenty for the set. The mobile has gone completely blank and not responding to charging even.When I contacted to India Times at customer care no [protected], I was provided two phone no.[protected] and[protected]. But both the phone did not answer. Again two email id were provided [protected]@deals4all.net & [protected]@sify.com but both no response. Again India times provided local address of one repair shop, Paras Authorise Service centre with contact person Mr. Mehta and phone no.[protected], 26258863, 26255001. On contacting them I was informed that they do not deal with mobile phone repair. Again India times gave me Mumbai phone[protected],[protected] of some Ujjaval saraf. After contacting them I was informed that since the warrenty was for 6 months only hence now they cann't do any help. I shall inform you that the warrenty card with mobile shows for a period of 2 years. I was even ready for paid service but I was informed that no help can be done. I feel to have been cheated.