[Resolved] Indigo Airlines — Did not get refund of money

souma25

from Delhi, Delhi

Address:

Bangalore, Karnataka

Hi my Booking reference number is : EIVDBN,I paid Rs.6820 for this ticket, and later on I cancelled my round trip ticket from Bangalore to Kolkata. I was supposed to get Rs.5320 as refund from the airlines, but did not get any. Then I called up the customer care to know the status, they said Ill have to use the credited amount, and Ill not get the refund amount into my account. But when I logged into my indigo account, I did not see any amount credited to my account as balance. Everything seems like a bluff.

Can anybody suggest that how can I get my money back.

Regards
Soumali

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Aug 13, 2020

Complaint marked as Resolved

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Tarun Kanoria

from Hyderabad, Telangana

Indigo — Money not refund

I had made a reservation in indigo for to and fro journeys from Hyderabad to Kolkata.

Flight Details:

Booking Reference - X3C5CB

Hyd to Kol - Flight 6E 355, 23rd March
Kol to Hyd - Flight 6E 350, 25th March

Of the above, Flight 6E355 was cancelled and I was supposed to get the refund for that which I have not yet received. It has been one month and there has been no cooperation from Indigo customer care.

Indigo should take immediate action and refund my money back. This is plain cheating where the company is not returning customer's money back.

This is a sheer case of customer harassement and should be dealt with strict action.