[Resolved] Indigo Airlines — Customer paying for Airlines' website problem | |
Intended to book a ticket from Bangalore to Kolkata for 10th Oct. 2009. Searched Indigo's website for a Bangalore - Kolkata flight on 3rd October 2009 which resulted in giving flight. no. 6E 341 as one of the options. Selected and booked the same. However, the itinerary showed the destination as Lucknow instead of Kolkata. Contacted Indigo helpline immediately. Explained the situation and got the worst solution possible. Though this was due a Indigo website issue, they were unable to help in any way. Finally we had to replace the ticket with a Bangalore - Kolkata ticket for the same 6E 341 flight and ended up paying INR 1500 more for actually travelling less. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Dear Forum,
As I have booked the Kingfisher air ticket from Bangalore to nagpur on 17th may for the journey date 15th October. but on 14th October i got the call from kingfisher officers telling the flight has been cancelled. this sudden changes has seriously effected my journey plan, as i have already booked one more connecting flight from nagpur. And even they dint arrange me any alternate flight for the cancelled flight.
For the cancelled ticket, while refunding the amount they have deducted some insurance amount also. So really it is not at all acceptable. So I need the money back with 5month interest rather than deducting amount.
Please give the priority and do the needful at the earliest.
Flight Detail:-
Flight number IT - 3452
Airline PNR Ticket Number INGVLR[protected]
As I have booked the Kingfisher air ticket from Bangalore to nagpur on 17th may for the journey date 15th October. but on 14th October i got the call from kingfisher officers telling the flight has been cancelled. this sudden changes has seriously effected my journey plan, as i have already booked one more connecting flight from nagpur. And even they dint arrange me any alternate flight for the cancelled flight.
For the cancelled ticket, while refunding the amount they have deducted some insurance amount also. So really it is not at all acceptable. So I need the money back with 5month interest rather than deducting amount.
Please give the priority and do the needful at the earliest.
Flight Detail:-
Flight number IT - 3452
Airline PNR Ticket Number INGVLR[protected]
Indigo air ticket booking
On 10/06/2016 i made ticket booking in indigo airliness from chennai to guwahati for mr V .Thirumaran my friend who is aiso a para miltary force member date of boarding 30/06/2016 on para miltary quota theTXN ID 1ee522bc[protected] ticket booking is not made and the amount was not reversed tillCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 12 4435 2500
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REQUEST TO CANCEL THE TICKETS IMMEDIATELY. I AM A CORPORATE PASSENGER WORKING FOR ONGC.
REGS
MRS SS BARAH
PH NO : [protected].
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