[Resolved]  Indigo Airlines — Exploitation

Address:Mumbai City, Maharashtra

I been under the impression that Indigo is one of the good airlines after looking at their Counters and Staff members.

But recently i had a bad experience with this airlines, Could never imagine


that they could go to this extent. My Cousin had a flight from Mumbai to Jaipur. Inspite of making the Bookings one month back, Indigo airlines exploited my cousin. On the boarding time, they no updates any where, even after 30 mins of the scheduled time all the displays were showing "Security Check". the scheduled time was 7:50 but they boarded the flight at 8:40 without even updating any display boards. The flight was suppose to board at Gate 10 and they said they boarded the flight from Gate 9 to the pessengers who missed.

I can never recommend such an airline. I alot of Pessenger missed that flight and as per their records, the Plain was full, it’s simple to understand they intentionally make the pessengers miss the flight and sold the same tickets for 10 times to the other customer.

So beware of this Airlines as this can happen to you as well. We always had good experience with Go-Air , so i would certainly recommend that but NO Indigo Plz...

Regards
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information