[Resolved]  Indigo Airlines — missing of 3 mobile handsets

Address:

Thrissur, Kerala

Dear sir,

Myself is ankit sharma working in Indian Navy(Naval Base Kochi).
On date 12 sep 2010, me and my colleague Deepak Kumar had travelled through indigo airlines from kochi (kochi-mumbai-delhi). We were carrying 2 big baggages and 1 carry bag and 1 guitar with us...
We had given our 2 big baggages to baggage transfer service and carrying guitar and carry bag with us....
On final personal item checking, the security said us to keep our handsets in the carry bag for screening.
But the containing some prohibited items that is why the security said us to give our bag to baggage transfer service. Then we had did the same as by following the order of security. But I reminded that we had kept our handsets inside that bag. We had requested the security person that we need our handsets back from the bag. But he did not permitted us to take our handsets and assuring that you'll get your mobile at delhi.

But on arrival at Delhi when we had checked our carry bag. There was no mobile inside that bag.
We had kept 3 mobile phones(Nokia N79, LG, Nokia)
Than we had made a complaint to the indigo staff. But they are refusing us to help in such case because they are saying that "we are not responsible for that".
Sir I need that some step should be taken for this happening.....

Thanks and Regards
Ankit Sharma
Naval Base Kochi