Indigo

2 Reviews

Udayan Kabra on May 8, 2012

lost baggage

On my way from Pune to New Delhi on the 24th April, 2012 from Indigo flight no. 6E 102 the airline lost 1 of my 2 checked in baggages. It was an Ecolac black and grey soft cover suitcase with trolley. It weighed around 8-9kgs. The airline is compensating for the loss with only Rs. 1600 where as the contents in the suitcase were worth around Rs. 25000-30000.

Comments

Jun 10, 2012 by

Krishna Kambadoor

indigo claims that it has got all the awards for its service excellence I wish they are more professional and prompt in their baggage handling and dealing with customer complaints and compensations if inevitable

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