Hi,

This is regarding complaint against Indigo way of treating customers.
Incident happened on 17th Dec. flight no 6E134 ( Pune - Delhi) Morning 5:45 departure.

I reached Pune Airport at 5.20 A.M(that was a lil late)
There was no one to entertain at Indigo Airport Counter, staff co-operated by suggesting me to travel another day by some other flight for which they said...I will have to pay new charges afresh..
And by that time, the flight had not flown even..
Is this how they cooperate?? Customer care not ready to help ...Not at all satisfied by this behaviour of the Staff representing Indigo Airlines.
I need proper explanation for this from the airlines which is counted as one of the best airlines.. And also about the money I couldnt get back instead had to pay for another ticket.

Regards,
Nakul kabra
nkabra73@gmail.com
9011504271