[Resolved]  Indusind Bank Ltd — Bank charging for Outward remittance from EEFC account

Address:Maharashtra

We recieved an Inward Remittance for our Export Transaction & simuleneously we also had to make an Outward Remittance for our Import transaction on the same day in same Curreny in USD$. Our bankers charged us Rs. 1944 + Service tax on an outward remittance from EEFC account itself, where no cost is involved from Bank angle APART FROM THE NORMAL OUTWARD REMITTANCE CHARGES RS. 500 + ST & the Main purpose to park the FOREX funds in EEFC account is to save the FOREX margin expenses for the Exporters / Importers to make an outward remittance.


On one side we are saving cost by on FOREX margin by way of remitting the funds from EEFC account itself ... on the otherside the bankers are charging us EXTRA COMMISSION on % wise for every Outward remitance in same FOREX currency from EEFC account ....


Than what is the use & main purpose of EEFC account >???


We don't have any complaint if bankers are charging their Normal Outward remittance charges Rs. 500 + ST as mentioned above , But our Concern is WHY AGAIN EXTRA OUTWARD COMMISSION CHARGES ( RS. 1944 + ST ) FOR REMITING THE FUNDS FROM EEFC ACCOUNT ?????

REGDS
HARSHIT PAREKH
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information