ING Vysya Bank / Home Loan — No Refund of Processing fee after Loan rejection

My Home Loan request from ING Vysya Bank was rejected. They have taken my Processing fee of Rs 5618 and not returned yet, inspite of a number of requests and emails.
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ING has the most pathetic service I have ever Seen especially with the Home loan department ( Pune) where the personnel does not even know how to speak to the customers . To my surprise they have audacity to yell at their customer as if he is my boss . You should be thankful that your loan was not sanctioned coz its a pain for 20 years then Would recommend to file a complaint with BAnking Ombusdman

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    ING Vysya Bank Phone
    +91 22 3309 5000
    +91 22 3309 5060
    ING Vysya Bank Address
    Plot No C/12, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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