[Resolved]  IOC / Indane Gas — New Gas Connection Rules of IOC

IOC / Indane Gas — Not Picking up phone/Delivery

Sir,
I am consumer of Nataraj Indane Gas Agency at Yelahanka Bangalore with the Consumer No: 12938. The Agency phones 28567554 and 28567553 are continously either busy or no reply. Obviously they keep the receiver of phone aside. This I have confirmed myself. There is abnormal delay in delivering the gas cylinder. I am staying in HIG C-6/90 KHB 5th phase which is less than 1.5 Kms from the agency office. I booked for cylinder on 25th May 2008, and inspite of two personal visits, and four telephone calls, the cylinder is not yet delivered. To make one call and talk to them itself is a very frustrating experience. I hope some solution could be found for this problem.

Indane gas ( IOC) — New connection rules by Tamil nadu governmant

Sir,

I am S.Karthik form Salem, Tamil Nadu. My nearast Indane gas agency is ANNAI GAS AGENCY, Meyyanoor, Opp Sri Gogulam Hospital, Salem -636009.

As per Tamil Nadu government letter dated Letter Ms. No. 162 Dated: 9.9.2008, This for don't force Ration card for the New Gas connection. As per the GO any other documents for address and ID proof is sufficent for New connection. But still the Indane gas agencys are not following the Government rules.

The are asking Ration Card for new gas connection. I need the India Oil Corp Rules for new gas connection.

Regards,
S.Karthik

Government GO : Letter Ms. No. 162 Dated: 9.9.2008 (http://www.tn.gov.in/tamiltngov/tamilgos/cfcp/)

The letter given In tamil

I am a.s.mishra from Hazaribag (jharkhand). I am intrested your new gas connection ruis of IOC.
I need the rules of IOC about the new gas connection in jharkhand & Bihar.


Regard

A.S.Mishra

January 02, 2010
Because I travel frequently on professional work I don't book regularly for delivery of domestic gas to my residence.
Last week, when I went to the distributor Sabari Gas Agencies on EVR First Lane, Chennai 600 084, across the street from my residence, I was informed that my account (which my family has had since 1980) was DEACTIVATED. This is unwarranted as well as ridiculous.

I was required to provide new and additional proof. I did so and I was told that my request was pending for at least one week, until verification.

RESIDENTS ARE NOT CRIMINALS. Legitimate Consumer rights are superior to these useless and time wasting regulations.

STOP this consumer harassment and deliver without delay.
I suggest you contact Sabari Gas Agencies and resolve the problem ASAP.

Professor C. Karunakaran
Chennai

Dear Sir,
We have a LPG Connection consumer no.5077 Name.C.Doraiswamy.Every month we book cylinder through land line phone.In this process the phone number i have tried to book a cylinder is too busy for a long time.After we informed to gas agency MD the problem is rectified.
Gas agency name:AMBAL INDANE GAS SERVICE, 103, S.V.K.Complex, Sathy Road, Saravanampatty, Coimbatore-641 035.
Also we want to know
1.Ration card is must or not for applying the new Home LPG gas connection?If it is not what other proof reguired for getting a new connection?

2.Last Month I have booked my cylinder Dated.[protected].But the billing date is[protected] and the delivery date is[protected].this process is taken place for seven days.We want to konw rules and regulations for this process.
3.We want to know how many days reguired to book another cylinder.
4.How many days for delivering one cylinder to another cylinder.Is there any rules please send to us.
5.After you are sending these details thee LPG delar denying for booking a gas cylinder?Where to complaint?
6.Please aware the rules and regulations for all the consumers.
7.In all the districts delars are compelling the consumer for to sold a gas stove of every new LPG gas connection.Is there any rule for forcing to buy a gas stove for new connection.To avoid this problem please guide the new customers.
8.Every six months two to three persons per villeage are comming to inspect the inspect the gas cylinder, tube, Regulator.In this process they are charged an amount of Rs.40 and compelling for replacement of tube.To avoid these types of misbehaviour please guide us.

Yours obediantlly,
D.Thirumalaiswamy.

I am narendra Agrawal from Barmer(Rajasthan) I am intrested your new gas connection ruis of IOC.
I need the rules of IOC about the new gas connection in Rajasthan.


Regard

narendra Agrawal

Even if you have Ration Card, you should buy with Cylinder all the following items: Stove, Tube, Trolley, Apron (of different makes like Butterfly or Pigeon) from them which they call Package, and if you need to buy additional gas, then you have to get atleast one of the following: Flask, Fry Pan or Cooker (of different makes like Butterfly or Pigeon). But unfortunately, in the letter sent by Indane Gas states the we are not forced to buy any other items from them and its entirely up to us to buy. When asked the dealer, they say that they are forced to sell the merchandise by IOC. I saw a poor couple in need of Gas additional, that too with limited money paying in changes to buy the minimum rate merchandise from the dealer for an additional cylinder. I think the IOC officials are bribed by these manufacturers (Butterfly, Pigeon...) to sell their goods along with gas. Government should take strict action with the Dealer who are following corrupt practices and cheating common man, who are in need of the Gas.

Indane Gas — rule regulation not follow

hi sir i am indian gas cosumer in 15 years days booking and home delivery not 20days give consumer its a very big problam pls sir some do i request toyou take action code[protected]

Yes, I agree with Mr.Thirumalai. customers have enough rights but all the gas agencies are ignored the government rules, i think even if we register a complaint, nobody will take strong action against the agencies.That is why, all are threatening the people. finally as a citizen of India we are suffering. so i am suggesting that a strong Law should be imposed against them then only they will follow govt. rules.

Kya New Gas Connection Kay Sath Chula, pipe jarori lena HP Distibutor tho asa koi rule hai thu is letter ka no. send kijiye agar jaruri nahi hai tho us letter ka no. send kijiye with all particular

SUB: New additional connection (SECOND CYLINDER)

Sir,

I am K.Shanmugarajan, No.7, Nethaji Street, Nadar Keela Theru, Sattur having gas connection Cunsumer No.26501 from Indane gas agency of M/s Ramya Indane Gas Agency, Sattur.

The said agency has intimated me for second cylinder with 60 day time from 06.05.2011. Today (21.06.2011), I am sending all the relavent document for getting second cylider.

I am having all the document except ration card, it was applied and getting delay due to recent election time.

They have simply reject for not having ration card, eventhough I am ready to produce Indentify proff of PAN Card, Votor's ID and for Address proff of Bank Pass Book, LIC Bond etc.


Regards,
K.Shanmugarajan E-mail ID : msks.[protected]@yahoo.com.
cell no. : [protected]
[Complaint comments] Read comments [Complaint comments]

Sir,

Sub: Undue delay cuasing drives festival to dysphoric condition needs immediate action reg.
Ref: Consumer No: 19469 Agency gas link 4733

In continuation to the above subject We have booked for refil on 26/12/2012 with our agency : Gas link, 390 old No. 240/3 P.H.Road, Aminjikarai, Chennai 29. Ph:[protected].

Until today we have not received (ours is Saturday Card) This has put us the consumer in a dysphoric situation in this Important PONGAL SEASON. Despite several reminders - 'we are sending is the answer' mere progcrastination, urgently needing a check whether any manupulations is in vogue? for fast buck, at the cost of gross negligence o[censored]tterly dependent consumers.

This is complaint may immediately redressed-we too have family and children need to celebrate Pongal Festival.

With much antipation of favourable action immediately,

P.N.Thiagarajan